A. 1. Ensure that you are following the correct steps for transfers and billing as outlined in the app's help section or user guide. 2. Double-check that your account is fully verified and that there are no restrictions on your account that could affect transfers.

B. 1. If the app is not functioning as expected, consider using alternative methods for transfers, such as direct bank transfers or other payment apps, until the issues are resolved. 2. Keep the app updated to ensure you have the latest features and fixes.