fix problems on Birthright Israel [iphone]

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—— Run into issues on Birthright Israel? Get help pending when official support gets back to you!

Birthright Israel
Info:
company: Bri-taglit
: https://www.birthrightisrael.com/information
: www.birthrightisrael.com
Chat with our AI-based Birthright Israel Support
   Hello! How can I assist you?  

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Loading issue

Stuck on loading screen

Fix: 1. Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen.... ⇲
 
Syncing issue

Unable to link app with trip

Fix: 1. Ensure that you have a stable internet connection. 2. Check if the app has the necessary permissions to access your location and other re... ⇲
 
Crashes issue

Birthright Israel crashes during login

Fix: 1. Ensure that your app is updated to the latest version available in the App Store. 2. Restart your iPhone to clear any temporary issues. 3... ⇲
 
Bugs issue

Scanning function not working

Fix: 1. Ensure that the app has permission to access your camera. Go to Settings > Privacy > Camera and check if the app is enabled. 2. Restart t... ⇲

Cannot save profile fields

Fix: 1. Ensure that you have a stable internet connection while trying to save your profile. 2. Check if there are any required fields that are n... ⇲
 
Network issue

Server not found error

Fix: 1. Check your internet connection to ensure you are connected to Wi-Fi or cellular data. 2. Restart your iPhone to refresh the network setti... ⇲
 
Login issue

Invalid login code error

Fix: 1. Double-check the login code you are entering for any typos. 2. Ensure that you are using the correct code associated with your account. 3... ⇲
 
Slow issue

Slow performance after update

Fix: 1. Restart your iPhone to clear any temporary issues that may be causing slow performance. 2. Check if there are any background apps running... ⇲
 
Customization issue

No option to choose trip

Fix: 1. Ensure that you are logged into your account and that your profile is fully set up. 2. Check for any updates to the app that may include... ⇲
 
Account issue

No password reset option for Facebook users

Fix: 1. If you logged in using Facebook, you may need to reset your Facebook password directly through the Facebook app or website. 2. After rese... ⇲
 
Freezing issue

Birthright Israel freezes during passport verification

Fix: 1. Ensure that you have a stable internet connection while performing the verification. 2. Restart the app and try the verification process... ⇲
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 what users are saying
Bad experience
52.9%

Good experience
43.5%

Neutral
3.5%

~ from our NLP analysis of 85 combined software ratings.

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 Private Data Birthright Israel collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics