fix problems on Cantook [iphone]

—— Run into issues on Cantook ? Get help pending when official support gets back to you!

Cantook by Aldiko

Info:

company: De Marque

: https://confluence.demarque.com/confluence/cantook/

: www.demarque.com

Chat with our AI-based Cantook Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Missing highlighting and notetaking options

Fix: Check if there are any updates available for the Cantook app in the App Store. Sometimes, new features are added in updates. If the app is u... »»

App crashes when downloading from OPDS catalogs

Fix: Ensure that your iPhone's operating system is updated to the latest version. Go to Settings > General > Software Update to check for updates... »»

UI issue

Formatting issues with text display

Fix: Adjust the text display settings within the app. Go to the settings menu in Cantook and experiment with different font sizes and styles to s... »»

User interface is not clear

Fix: Familiarize yourself with the app by exploring the settings and help sections. Sometimes, user guides or FAQs can provide clarity on navigat... »»

Line spacing issues when enlarging text size

Fix: Check the app's settings for any options related to line spacing or text formatting. Adjust these settings to see if it resolves the issue.... »»

Context menu for text selection is inconsistent

Fix: Try restarting the app to see if this resolves the inconsistency. Sometimes, a simple restart can fix minor glitches. OR If the issue per... »»

Syncing issue

Inability to share books between devices

Fix: Check if you are logged into the same account on both devices. If the app supports cloud storage, ensure that your books are synced to the c... »»

No iCloud sync feature

Fix: Check if there are any settings in the app that allow for cloud syncing. If not, consider using a third-party cloud service to manually back... »»

Updates issue

Look up feature not available after update

Fix: Restart the app to see if the feature reappears. Sometimes, features may not load correctly after an update until the app is restarted. OR... »»

Downloads issue

No option to choose download format for books

Fix: When downloading books, check if there are any settings in the OPDS catalog that allow you to select the format before downloading. Some cat... »»

Bugs issue

App resets to beginning of chapter when reopened

Fix: Check if there is a setting in the app that allows you to resume reading from where you left off. This feature may need to be enabled in the... »»

Blank pages in library section

Fix: Try refreshing the library by pulling down on the screen to reload the content. This can sometimes resolve display issues. OR If the prob... »»

Compatibility issue

Limited format compatibility for comics and manga

Fix: Convert your comic or manga files to a more compatible format using a tool like Calibre before importing them into Cantook. OR Explore ot... »»

Cannot import Readium LCP files

Fix: Look for any updates to the Cantook app that may add support for Readium LCP files. If the app does not support this format, consider using... »»

Security issue

No mechanism to support Calibre authentication

Fix: Check if there are any settings in Cantook that allow you to input Calibre server details. If not, consider using Calibre's built-in sharing... »»

Search issue

Search history cannot be erased

Fix: Look for a settings option within the app that allows you to clear search history. This may be located under privacy or data settings. OR... »»

Formatting issue

Books do not register text formatting like italics or bold

Fix: Check if there are any settings in the app that control text formatting. If the app does not support these features, consider using a differ... »»

Customization issue

No option to display two pages at once for PDFs

Fix: Check the app's settings to see if there is an option to enable two-page view for PDFs. If not, consider using a different PDF reader app th... »»

Limited options for customizing reading experience

Fix: Explore the app's settings thoroughly to see if there are any hidden customization options that you may have missed. OR If customization... »»

Permissions issue

Cannot access certain ebooks due to publisher restrictions

Fix: Check if there are any settings in the app that allow you to bypass restrictions, such as logging into a different account or using a differ... »»