fix problems on ANRAN [iphone]

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—— Run into issues on ANRAN? Get help pending when official support gets back to you!

ANRAN
Info:
company: Shenzhen Anran Security Technology Co., Ltd
: https://anran-cctv.com/
Chat with our AI-based ANRAN Support
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Slow issue

ANRAN has too much delay or no response

Fix: Check your internet connection. A slow or unstable connection can cause delays. Try switching from Wi-Fi to mobile data or vice versa to see... ⇲
 
Network issue

Difficult to connect in rural areas

Fix: Consider using a Wi-Fi extender or a mobile hotspot to improve connectivity in rural areas. A Wi-Fi extender can help boost the signal from... ⇲

Signal strength issues

Fix: Check the placement of your camera. Ensure it is not obstructed by walls or furniture that could weaken the signal. Try to position it in a... ⇲
 
Settings issue

Instructions for settings are confusing

Fix: Look for video tutorials online. Many users create walkthroughs on platforms like YouTube that can visually guide you through the settings.... ⇲
 
UI issue

ANRAN could be more streamlined

Fix: Explore the app settings to see if there are options to customize the interface. Some apps allow you to hide features you don’t use often, w... ⇲
 
Support issue

Lack of documentation or help section

Fix: Check the app's official website for user manuals or FAQs. Many companies provide downloadable resources that can help clarify features and... ⇲
 
Video issue

Exporting video alerts is cumbersome

Fix: Look for a dedicated export feature in the app settings. If available, this can simplify the process. Follow the prompts to export videos di... ⇲
 
Updates issue

Recent updates made app navigation more difficult

Fix: Familiarize yourself with the new layout by exploring each section of the app. Take notes on where features are now located to help you adju... ⇲
 
Payments issue

Limited payment options for cloud service

Fix: Check if the app offers alternative payment methods such as PayPal or cryptocurrency. Sometimes, these options are available but not immedia... ⇲
 
Camera issue

Camera does not follow human movement as expected

Fix: Ensure that the camera's motion detection settings are properly configured. Go into the app settings and adjust the sensitivity and detectio... ⇲
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 what users are saying
Good experience
92.3%

Bad experience
4.7%

Neutral
2.9%

~ from our NLP analysis of 781 combined software ratings.

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 Private Data ANRAN collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content

  Cost of Subscriptions
  1. 1Cam Cloud Storage event Month: $4.99 Cloud Storage event Month For One Device
  2. Cloud AI Month Event 1 Device: $5.99 1 device event cloud+AI Plus sub. one month
  3. One cam for 30 days Al Service: $2.99 One cam for 30 days Al Service
  4. 2Cam Cloud Storage event Month: $7.99 Cloud Storage event One Month |Two Device
  5. Advanced AI Sub. |One Device: $2.99 One cam for 30 days Advanced Sub. AI Service
  6. Event Rec One Year 30 Days: $39.99 30-day Motion Video |One Year
  7. Event Cloud Mth| 1 Cam (CAT1): $4.99 Cloud Storage event Mth For One Device (CAT1)
  8. Cloud Month Event 3 Days: $2.99 Cloud Month Event 3 Days for one device
  9. 3Cam Cloud Storage event Month: $11.99 Cloud Storage event One Month |Three Device
  10. Cloud AI Month Event 1 Device: $5.99 1 Device Event Cloud+AI Plus sub. one Month