fix problems on Proscenic [iphone]

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Proscenic
Info:
company: Shenzhen Proscenic Technology Company Limited
: https://www.proscenic.com
: www.proscenic.com
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Battery issue

Proscenic prevents device from entering sleep mode

Fix: 1. Go to your iPhone's Settings, then select 'Display & Brightness'. 2. Adjust the 'Auto-Lock' setting to a shorter duration to allow your d... ⇲
 
Bugs issue

Mapping system is less than optimal

Fix: 1. Ensure that the device is fully charged and has a clear path to map the area effectively. 2. Try resetting the mapping by clearing the pr... ⇲

Error messages when selecting features

Fix: 1. Restart the app to see if the error persists. 2. Ensure that your device's software is up to date by checking for iOS updates in Settings... ⇲
 
Compatibility issue

Proscenic does not recognize devices

Fix: 1. Ensure that the device is powered on and connected to the same WiFi network as your iPhone. 2. Restart both the app and the device to ref... ⇲
 
Slow issue

Proscenic lags during operation

Fix: 1. Close any other apps running in the background to free up system resources. 2. Clear the app cache by going to the app settings and selec... ⇲
 
Settings issue

Cannot schedule vacuuming

Fix: 1. Check if you have the latest version of the app installed. If not, update it through the App Store. 2. Ensure that you have set the corre... ⇲

Proscenic does not allow simultaneous vacuuming and mopping

Fix: 1. Check the app settings to see if there is an option to enable simultaneous cleaning modes. 2. Refer to the user manual for your device to... ⇲

Proscenic fails to remember settings

Fix: 1. Ensure that you are saving your settings before exiting the app. Look for a 'Save' button or similar option. 2. Check if there are any ap... ⇲
 
Syncing issue

Device keeps unbinding from Alexa

Fix: 1. Ensure that your Alexa app is updated to the latest version. 2. Re-link the Proscenic app to Alexa by going to the Alexa app, selecting '... ⇲
 
Login issue

Proscenic requires frequent sign-ins

Fix: 1. Check if your iPhone is set to 'Low Power Mode', which can affect app performance. Disable it if necessary. 2. Ensure that you are using... ⇲
 
Screen issue

Cannot rotate to landscape view

Fix: 1. Check if your iPhone's orientation lock is enabled. Swipe down from the top-right corner to access the Control Center and ensure the orie... ⇲
 
Crashes issue

Proscenic crashes or freezes

Fix: 1. Ensure that your iPhone has enough storage space available. Go to Settings > General > iPhone Storage to check. 2. Restart your iPhone to... ⇲
 
Support issue

Customer support is unhelpful

Fix: 1. Check the app for a FAQ or help section that may provide answers to common issues. 2. Look for user forums or community support where oth... ⇲
 
Updates issue

Cannot roll back to previous app version

Fix: 1. Unfortunately, rolling back to a previous version is not typically supported. However, you can try to find an older version of the app on... ⇲

Inability to access old app features

Fix: 1. Check the app's update notes to see if the features have been moved or renamed. 2. Explore the app settings thoroughly to see if the feat... ⇲
 
Network issue

Device loses connection intermittently

Fix: 1. Check your WiFi signal strength and ensure the device is within range of the router. 2. Restart both the device and your router to refres... ⇲
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 what users are saying
Bad experience
67.2%

Good experience
32.8%

Neutral
0.0%

~ from our NLP analysis of 67 combined software ratings.

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 Private Data Proscenic collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics