fix problems on CBS News [iphone]

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—— Run into issues on CBS News? Get help pending when official support gets back to you!

CBS News: Live Breaking News
Info:
company: CBS Interactive
: https://cbsi.secure.force.com/CBSi/knowledgehome?referer=cbsnews.com
: www.cbsnews.com
Chat with our AI-based CBS News Support
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Content issue

local news coverage is limited

Fix: Check if the app allows you to set your location in the settings. This may help tailor the news feed to include more local stories relevant... ⇲

repeated content on air

Fix: To avoid repeated content, try to check the app at different times of the day for new stories, as the news cycle can change frequently. OR... ⇲

missing recent stories

Fix: Refresh the app regularly to ensure you are seeing the latest updates. Pull down on the news feed to refresh the content. OR If you notic... ⇲

no weather section in app

Fix: If there is no dedicated weather section, use the search function to find weather-related news or segments within the app. OR As an alter... ⇲
 
Downloads issue

CBS News does not download well

Fix: Ensure you have a stable internet connection. If the app is not downloading, try switching from Wi-Fi to cellular data or vice versa to see... ⇲
 
Integration issue

weather information is poorly integrated

Fix: For better weather information, consider using a dedicated weather app alongside CBS News. This can provide you with more accurate and detai... ⇲

poor integration with external links

Fix: If external links are not opening properly, try copying the link and pasting it into your browser manually. This can sometimes bypass integr... ⇲
 
Search issue

difficult to find local weather

Fix: Try searching for 'weather' in the app's search bar to see if it brings up any relevant local weather information or segments. OR Alterna... ⇲
 
Ads issue

commercials interrupt segments

Fix: Unfortunately, commercials are a part of the app's monetization strategy. To minimize interruptions, try to watch segments during off-peak h... ⇲

ad videos autoplay while reading

Fix: To minimize distractions, try scrolling past the ad videos quickly or using the app in a quieter environment where the sound won't be disrup... ⇲
 
Video issue

video playback issues

Fix: If you experience video playback issues, try closing the app completely and reopening it. This can help reset any temporary glitches. OR... ⇲
 
Notifications issue

lack of notification settings

Fix: Check the app settings to see if there are any options for notifications. If not, you can enable notifications for the app in your iPhone's... ⇲
 
Audio issue

loud promotional bumbers

Fix: Adjust the volume on your device before watching segments to manage the loudness of promotional content. You can also mute the app during th... ⇲
 
Crashes issue

CBS News crashes during streaming

Fix: If the app crashes, try restarting your device to clear any temporary issues. This can often resolve app stability problems. OR Ensure th... ⇲
 
UI issue

difficult to navigate after interruptions

Fix: If you find navigation difficult after interruptions, try using the back button or home button to return to the main menu and reselect your... ⇲
 
Customization issue

no option to customize alerts

Fix: Check the app settings for any available options to customize alerts. If none exist, you may need to rely on general notifications from your... ⇲
 
Compatibility issue

CBS News does not support portrait mode for videos

Fix: If the app does not support portrait mode, try using the landscape mode for a better viewing experience. Rotate your device to watch videos... ⇲
 
Bugs issue

CBS News resets to first story after reading

Fix: To avoid losing your place, try taking note of the last story you read or bookmark it if the app allows. This can help you quickly return to... ⇲
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 what users are saying
Good experience
69.4%

Bad experience
23.5%

Neutral
7.1%

~ from our NLP analysis of 18,461 combined software ratings.

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 Private Data CBS News collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics