fix problems on Crypto Pro [iphone]

—— Run into issues on Crypto Pro? Get help pending when official support gets back to you!

Crypto Pro: Live Coin Tracker

Info:

company: Crypto Inc.

: https://cryptopro.app/help/

: cryptopro.app

Chat with our AI-based Crypto Pro Support

🛠️ Common Crypto Pro Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Outdated or missing information on cryptocurrencies

Fix: Check the app settings to ensure that you have enabled automatic updates for cryptocurrency data. Go to Settings > Data Updates and toggle o... ⇲

Poor quality news sources

Fix: Customize your news feed by going to the news settings in the app. You can select or deselect specific news sources to prioritize higher qua... ⇲

Features issue

No view into decentralized exchanges

Fix: Use a separate decentralized exchange (DEX) tracker app that specializes in DEX data. Apps like DexTools or Uniswap's own interface can prov... ⇲

Limited portfolio tracking by exchange

Fix: Manually input your transactions from different exchanges into the Crypto Pro app. Go to the portfolio section and add your holdings, specif... ⇲

Lack of CSV export for transactions

Fix: Manually create a CSV file by exporting your transaction data from the exchanges you use. Most exchanges provide an option to download trans... ⇲

Limited options for historical price views

Fix: Check if there are any settings within the app that allow you to adjust the historical data range. Go to the historical price section and lo... ⇲

Inability to track profit/loss by exchange

Fix: Manually calculate your profit/loss by keeping a detailed record of your transactions per exchange. Use a spreadsheet to track your buy/sell... ⇲

Syncing issue

Syncing issues across devices

Fix: Ensure that you are logged into the same account on all devices. Go to Settings > Account and verify that your login credentials are consist... ⇲

Slow issue

Slow response time for alerts

Fix: Adjust the alert settings to reduce the frequency of notifications. Go to Settings > Alerts and set them to trigger only for significant pri... ⇲

Tutorial issue

No tutorial for hidden features

Fix: Explore the app's settings and help sections thoroughly. Many apps include hidden features that are not immediately obvious, and you may fin... ⇲

Payments issue

High subscription costs for premium features

Fix: Evaluate which premium features you actually need and consider downgrading to a lower subscription tier that meets your requirements without... ⇲

Customization issue

No option to disable news sources

Fix: Check the app settings for any options related to news preferences. If there is no direct option to disable news sources, consider muting no... ⇲

Compatibility issue

Limited support for newly created tokens

Fix: Manually add newly created tokens to your portfolio by entering their details in the app. Go to the portfolio section and select 'Add Token'... ⇲

Bugs issue

Bugs affecting portfolio loading

Fix: Clear the app's cache by going to your device settings, selecting the Crypto Pro app, and choosing the option to clear cache. This can help... ⇲

Support issue

Customer service response delays

Fix: Check the app's FAQ or help section for common issues and solutions. Many times, you can find answers to your questions without needing to w... ⇲