fix problems on Saily [iphone]

—— Run into issues on Saily? Get help pending when official support gets back to you!

Saily: eSIM for travel

Info:

company: Nordvpn S.A.

: https://support.saily.com/hc/en-us

: saily.com

Chat with our AI-based Saily Support

🛠️ Common Saily Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Slow data speeds

Fix: 1. Check your device settings: Go to Settings > Cellular > Cellular Data Options and ensure that 'Low Data Mode' is turned off. This can hel... ⇲

Unreliable connectivity

Fix: 1. Restart your device: Sometimes, a simple restart can resolve connectivity issues. Hold down the power button and slide to power off, then... ⇲

Network issue

Frequent signal drops

Fix: 1. Move to a different location: Signal strength can vary greatly depending on your location. Try moving to an area with better reception, s... ⇲

Data usage tracking issues

Fix: 1. Monitor data usage manually: Use your iPhone's built-in data tracking by going to Settings > Cellular and checking the data usage for eac... ⇲

Limited coverage in certain regions

Fix: 1. Check coverage maps: Before traveling, check the coverage maps provided by the eSIM service to ensure you will have service in your desti... ⇲

Throttled internet speeds

Fix: 1. Check your data plan: Review your data plan details to see if there are any limitations on speed after a certain usage threshold. OR 2... ⇲

Support issue

Poor customer support

Fix: 1. Utilize in-app support: Check if the app has a help or support section that may provide FAQs or troubleshooting tips. OR 2. Search onl... ⇲

No phone call support

Fix: 1. Use in-app messaging: If the app has a messaging feature, use it to communicate with support instead of relying on phone calls. OR 2.... ⇲

Registration issue

Confusing activation process

Fix: 1. Follow a step-by-step guide: Look for online tutorials or guides that provide detailed instructions on how to activate the eSIM. This can... ⇲

Activation starts before intended

Fix: 1. Check activation settings: Before purchasing, ensure you understand the activation settings and choose a start date that aligns with your... ⇲

Payments issue