fix problems on Airalo [iphone]

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—— Run into issues on Airalo? Get help pending when official support gets back to you!

Airalo: eSIM Travel & Internet
Info:
company: Airalo
: https://www.airalo.com/more-info/contact
: www.airalo.com
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Support issue
Poor customer support response times

Fix: Utilize the in-app support feature if available, as it may provide quicker responses than email. Check for FAQs or community forums within t... »»
 
Network issue
Inconsistent signal strength

Fix: Ensure that your device is updated to the latest iOS version by going to Settings > General > Software Update. Sometimes, updates can improv... »»
Limited data plans for calling

Fix: Consider using VoIP services like WhatsApp or Skype for calling, which can work over data plans. This can be a workaround if your eSIM plan... »»
Frequent network searching

Fix: Ensure that your device is not set to search for networks too frequently. Go to Settings > Cellular > Network Selection and turn off 'Automa... »»
Data not available in certain regions

Fix: Before traveling, check the coverage map provided by Airalo to ensure that your destination is supported. If data is not available, consider... »»
Limited coverage in some countries

Fix: Before traveling, research the specific countries you will be visiting to see if Airalo offers coverage there. If not, consider alternative... »»
 
Installation issue
Difficulty in installation process

Fix: Follow the installation instructions carefully. Make sure to scan the QR code provided by Airalo correctly. If you encounter issues, restart... »»
 
Battery issue
High battery consumption

Fix: Reduce battery consumption by disabling background app refresh for apps that you do not use frequently. Go to Settings > General > Backgroun... »»
 
Settings issue
Lack of clear instructions

Fix: Visit the Airalo website or their help center for detailed guides and FAQs that may provide clearer instructions than the app itself. OR... »»
Problems with roaming settings

Fix: Ensure that roaming is enabled on your device. Go to Settings > Cellular > Cellular Data Options and toggle on 'Data Roaming'. OR If you... »»
 
Messages issue
Inability to receive SMS while using eSIM

Fix: Check if your eSIM plan includes SMS services. Some data-only plans do not support SMS. If it does, ensure that your settings allow for SMS... »»
 
Performance issue
Issues with app performance

Fix: Ensure that the Airalo app is updated to the latest version by checking the App Store for updates. App updates often include performance imp... »»
 
UI issue
Confusing user interface

Fix: Take some time to explore the app and familiarize yourself with its layout. Look for a tutorial or help section within the app that may prov... »»
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 what users are saying
Good experience
91.0%

Bad experience
7.3%

Neutral
1.7%

~ from our NLP analysis of 59,815 combined software ratings.

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 Private Data Airalo collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics