A. 1. Check your Wi-Fi connection to ensure it is stable. 2. Restart your router and the Globe Suite app to refresh the connection. 3. If the bulbs are still showing offline, try resetting them and reconnecting them to the app.

B. 1. Ensure that the bulbs are within range of the Wi-Fi signal. If necessary, move the bulbs closer to the router. 2. Check for any interference from other devices that may disrupt the Wi-Fi signal.