fix problems on MOIA In Hamburg & Hanover [iphone]

—— Run into issues on MOIA In Hamburg & Hanover? Get help pending when official support gets back to you!

MOIA in Hamburg & Hanover

Info:

company: MOIA GmbH

: http://www.moia.io

: www.moia.io

Chat with our AI-based MOIA in Hamburg & Hanover Support

🛠️ Common MOIA in Hamburg & Hanover Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Meeting point not clearly labeled

Fix: To address the issue of unclear meeting points, users can take the following steps: 1. Open the MOIA app and navigate to the map view. 2. Zo... ⇲

Inconvenient drop-off locations

Fix: To mitigate the inconvenience of drop-off locations, users can: 1. Check the app for alternative drop-off points that may be closer to their... ⇲

Loading issue

Pick-up timing inconsistent

Fix: To manage inconsistent pick-up timings, users can: 1. Allow for extra time when scheduling rides, especially during peak hours. 2. Monitor t... ⇲

Routing issue

Detours taken by drivers

Fix: To address detours taken by drivers, users can: 1. Use the app's map feature to track the route in real-time during the ride. 2. If a detour... ⇲

Support issue

Lack of responsiveness from management

Fix: To improve responsiveness from management, users can: 1. Utilize the in-app support feature to submit inquiries or issues directly. 2. Keep... ⇲

Bugs issue

Heavy luggage handling issues

Fix: To handle heavy luggage more effectively, users can: 1. When booking a ride, indicate the need for extra space for luggage in the app if suc... ⇲

Availability issue

Limited availability of cars

Fix: To cope with limited availability of cars, users can: 1. Check the app during off-peak hours when demand may be lower, increasing the chance... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.3%

Neutral

1.2%

Bad experience

0.5%

~ from our NLP analysis of 594 combined software ratings.

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Private Data MOIA in Hamburg & Hanover collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics