fix problems on Adidas Running [iphone]

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—— Run into issues on Adidas Running? Get help pending when official support gets back to you!

adidas Running: Run tracker
Info:
company: adidas
: http://support.runtastic.com
: www.runtastic.com
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Bugs issue
Inaccurate GPS tracking

Fix: Ensure that your iPhone's location services are enabled for the adidas Running app. Go to Settings > Privacy > Location Services, and make s... »»
Cannot end activity without closing and reopening app

Fix: Try using the 'Pause' feature during your run instead of ending it immediately. After pausing, you should be able to resume and then end the... »»
Inaccurate distance tracking

Fix: Ensure that your GPS settings are correctly configured as mentioned earlier. Additionally, try running in open areas with fewer obstructions... »»
Inability to stop timer after reaching distance goal

Fix: If the timer does not stop automatically, try tapping the pause button instead of the stop button. This may allow you to manually end the ac... »»
Inconsistent tracking on Apple Watch

Fix: Ensure that the adidas Running app is updated on both your iPhone and Apple Watch. Check for updates in the App Store and install any availa... »»
 
Data issue
Limited data availability

Fix: Explore the app's settings to see if there are options to customize the data displayed during your runs. Some apps allow you to select which... »»
 
Freezing issue
App unexpectedly pauses during runs

Fix: Check for any background apps that may be interfering with adidas Running. Close any unnecessary apps running in the background by double-ta... »»
 
Customization issue
Missing customizable training features

Fix: Explore the app's settings to see if there are any training plans or customizable workouts available. Some apps have hidden features that ca... »»
 
Features issue
Treadmill tracking not available

Fix: If treadmill tracking is not available, you can manually log your treadmill workouts in the app after completing them. Look for an option to... »»
 
Compatibility issue
Difficulty logging workouts without phone

Fix: If you prefer not to use your phone, consider investing in a fitness tracker or smartwatch that can log workouts independently and sync with... »»
Limited integration with other apps

Fix: Explore the app's settings to see if there are any options for connecting with other fitness apps or devices. Some apps allow for integratio... »»
 
Syncing issue
Issues with syncing data

Fix: Check your internet connection to ensure that the app can sync data properly. If you are on a cellular network, try switching to Wi-Fi or vi... »»
 
Account issue
Problems with account recovery

Fix: If you are having trouble recovering your account, ensure that you are using the correct email address associated with your account. Check y... »»
 
Login issue
Lack of customer support for login issues

Fix: While direct customer support may be lacking, check the app's FAQ or help section for common login issues and solutions. Many apps have comm... »»
 
UI issue
Black box on route photos

Fix: This issue may be related to the app's permissions. Go to Settings > Privacy > Photos and ensure that adidas Running has permission to acces... »»
No exact numbers on post-run stats graph

Fix: Check if there are options in the app settings to display more detailed statistics or switch to a different view that may show exact numbers... »»
 
Updates issue
Removed features from previous versions

Fix: Check the app's update notes in the App Store to see if the removed features have been replaced with new ones or if there are alternative fe... »»
 
Audio issue
Missing audio cues for pace at intervals

Fix: Check the app's settings to see if there is an option to enable audio cues for pace or intervals. This feature may be hidden in the training... »»
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 what users are saying
Good experience
95.8%

Neutral
2.2%

Bad experience
2.1%

~ from our NLP analysis of 94,788 combined software ratings.

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 Private Data adidas Running collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Health & Fitness
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Contacts
    • Diagnostics

  Cost of Subscriptions
  1. Premium Membership: $9.99 Benefits across the Runtastic app portfolio
  2. Premium Membership: $35.99 Benefits across the Runtastic app portfolio
  3. Premium Membership: $49.99 Benefits across the Runtastic app portfolio
  4. Premium Membership: $39.99 Benefits across the Runtastic app portfolio
  5. Premium Membership: $39.99 Benefits across the Runtastic app portfolio
  6. Premium Membership: $9.99 Benefits across the Runtastic app portfolio
  7. Premium Membership: $45.99 Benefits across the Runtastic app portfolio
  8. Runtastic Premium Membership - Free Running Training Plans & Story Runs: $29.99 Enjoy premium benefits in this app & throughout the entire Runtastic Ecosystem.
  9. Premium Membership*: $39.99 Benefits across the Runtastic app portfolio
  10. Premium Membership: $59.99 Benefits across the Runtastic app portfolio