fix problems on Relive [iphone]

—— Run into issues on Relive? Get help pending when official support gets back to you!

Relive: Hike & Ride Memories

Info:

company: Relive B.V.

: https://www.relive.cc/support

: www.relive.cc

Chat with our AI-based Relive Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App crashes frequently

Fix: 1. Update the app: Go to the App Store, search for Relive, and check if there is an update available. If so, download and install it. Update... »»

Limited photo selection for videos

Fix: 1. Check your photo permissions: Go to Settings > Privacy > Photos, and ensure Relive has access to all your photos. If it only has access t... »»

Slow issue

Slow video processing times

Fix: 1. Reduce video quality: In the app settings, look for video quality options and select a lower resolution. This can speed up processing tim... »»

Video issue

Inability to edit videos without reprocessing

Fix: 1. Save a copy of the video before editing: When creating a video, save a copy first. This way, you can edit the copy without affecting the... »»

Cannot replace submitted videos

Fix: 1. Save a backup: Before submitting a video, save a copy on your device. This way, you can always re-upload a new version if needed. 2. Use... »»

Problems with video creation for content-heavy videos

Fix: 1. Break down the video: Instead of creating one large video, break it into smaller segments and create multiple videos. This can help with... »»

Inability to edit after saving

Fix: 1. Save drafts: Before saving, ensure you are satisfied with your edits. If the app allows, save drafts instead of final versions. 2. Use ex... »»

Limited video clip usage

Fix: 1. Prioritize key clips: Focus on using the most impactful clips in your video to make the best use of the limited options. 2. Edit clips ex... »»

Bugs issue

Poor photo grouping algorithm

Fix: 1. Manually group photos: Create albums in your Photos app to organize photos before importing them into Relive. This can help the app recog... »»

Payments issue

Subscription issues and billing problems

Fix: 1. Check your subscription status: Go to Settings > [Your Name] > Subscriptions to see if your Relive subscription is active. If not, you ca... »»

Audio issue

Limited music options for videos

Fix: 1. Use royalty-free music: Look for royalty-free music websites and download tracks that you can legally use in your videos. Import them int... »»

Network issue

Inconsistent connectivity during tracking

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if one works... »»

Straight line tracking in areas without coverage

Fix: 1. Use offline maps: If the app allows, download maps for offline use to improve tracking reliability in low coverage areas. 2. Manually adj... »»

Updates issue

Difficulties with app updates causing launch failures

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find Relive, and delete it. Reinstall the app from the App Store to clear any... »»

UI issue

Inability to view current stats while recording

Fix: 1. Check app settings: Look for an option in the app settings that allows you to enable or disable real-time stats during recording. 2. Use... »»

Customization issue

Limited customization options for maps

Fix: 1. Explore app settings: Check if there are any customization options in the app settings that you may have overlooked. 2. Use third-party m... »»

Syncing issue

Issues with importing tracking data from devices

Fix: 1. Ensure compatibility: Check if your tracking device is compatible with Relive. Refer to the app's documentation for supported devices. 2.... »»

Account issue

Facebook sharing issues leading to account restrictions

Fix: 1. Review Facebook settings: Ensure that the app has the necessary permissions to share on Facebook. Go to Settings > Privacy > Facebook and... »»

App fails to recognize subscription status

Fix: 1. Log out and log back in: Sometimes, logging out of your account in the app and logging back in can refresh your subscription status. 2. C... »»

Permissions issue

No option to use copyrighted music

Fix: 1. Use royalty-free music: Look for royalty-free music options that you can legally use in your videos. Many websites offer free or paid tra... »»

Storage issue

Inability to clear cache without deleting app

Fix: 1. Regularly delete unnecessary videos: Go through your saved videos and delete any that you no longer need to free up space. 2. Offload the... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.9%

Neutral

1.9%

Bad experience

1.3%

~ from our NLP analysis of 67,388 combined software ratings.

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Private Data Relive collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Location
- Contact Info
- Contacts
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Relive Plus: $38.99 Relive to the fullest.
Relive Plus: $6.99 Relive to the fullest.
Relive Plus: $38.99 Relive to the fullest.
Relive Plus: $6.99 Relive to the fullest.
Relive Plus: $38.99 Relive to the fullest.
Relive Plus: $6.99 Relive to the fullest.
Relive Plus: $38.99 Relive to the fullest.
Relive Plus: $38.99 Relive to the fullest.
Relive Plus: $38.99 Relive to the fullest.
Relive Plus: $6.99 Relive to the fullest.