fix problems on Goki [iphone]

—— Run into issues on Goki? Get help pending when official support gets back to you!

Goki

Info:

company: Tipi

: https://gokitech.com/faqs/

: goki.travel

Chat with our AI-based Goki Support

🛠️ Common Goki Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Goki requires GOKI app for key access

Fix: Ensure that you have the latest version of the GOKI app installed on your iPhone. Go to the App Store, search for GOKI, and check for update... ⇲

WiFi signal is weak

Fix: Check your WiFi connection by going to Settings > WiFi on your iPhone. Ensure you are connected to the correct network and that the signal s... ⇲

Slow issue

Goki can be slow

Fix: Close any unnecessary apps running in the background to free up system resources. Double-tap the home button (or swipe up from the bottom of... ⇲

Bugs issue

Key card malfunctions frequently

Fix: Ensure that your key card is not damaged or scratched. If it is, request a replacement from the service provider. Additionally, keep the car... ⇲

Inconsistent service from app features

Fix: Try restarting the app to see if this resolves any temporary glitches. Close the app completely and then reopen it to refresh its functional... ⇲

Support issue

No virtual reception support

Fix: Check if there are any alternative communication methods available within the app, such as a chat feature or FAQ section, that can assist yo... ⇲

Issues with user error claims

Fix: If you believe there has been an error, document the issue with screenshots and detailed descriptions. This can help clarify your case when... ⇲

Customization issue

Limited functionality for room changes

Fix: If you are unable to change your room through the app, check if there is a specific section for room management or contact the service provi... ⇲

Payments issue

No option for partial refunds

Fix: Review the app's terms and conditions regarding refunds to understand the policy. If partial refunds are not supported, consider reaching ou... ⇲

UI issue

Goki does not provide clear instructions

Fix: Explore the app for any help or tutorial sections that may provide guidance on its features. Look for a help icon or FAQ section within the... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

75.3%

Bad experience

18.6%

Neutral

6.2%

~ from our NLP analysis of 97 combined software ratings.

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Private Data Goki collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Usage Data
- Diagnostics