fix problems on HMU [iphone]

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—— Run into issues on HMU? Get help pending when official support gets back to you!

HMU - Make New Friends
Info:
company: FastSocial LTD
: https://freakonapp.animaapp.io/contact-us
: hmuapp.xyz
Chat with our AI-based HMU Support
   Hello! How can I assist you?  

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Privacy issue

inappropriate content from users

Fix: 1. Use the reporting feature: If you encounter inappropriate content, use the app’s reporting feature to flag the user or content. This help... ⇲
 
Account issue

difficulty in account recovery

Fix: 1. Use the 'Forgot Password' feature: On the login screen, tap 'Forgot Password' and follow the prompts to reset your password via email. 2... ⇲

unjust bans without clear reasons

Fix: 1. Review community guidelines: Familiarize yourself with the app’s community guidelines to understand what may have led to the ban. 2. App... ⇲

inability to delete or create new accounts

Fix: 1. Check app settings: Look for account management options in the app settings to see if there’s a way to delete or create accounts. 2. Res... ⇲

inability to log off

Fix: 1. Force close the app: Double-tap the home button and swipe up on HMU to close it, then reopen it and try logging off again. 2. Restart yo... ⇲
 
UI issue

profile and shop sections appear blank

Fix: 1. Refresh the app: Close and reopen the app to see if the sections load properly. 2. Check your internet connection: Ensure you have a sta... ⇲
 
Slow issue

slow loading times

Fix: 1. Check your internet connection: Ensure you are connected to a strong Wi-Fi network or have good mobile data reception. 2. Restart your d... ⇲
 
Messages issue

messages fail to send

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch to Wi-Fi if possible. 2. Restart the app: Close HMU... ⇲

disappearing chat messages

Fix: 1. Check settings: Look for any settings related to message retention or disappearing messages and adjust them accordingly. 2. Restart the... ⇲
 
Registration issue

verification process fails

Fix: 1. Ensure correct information: Double-check that you are entering the correct information during the verification process. 2. Restart the a... ⇲
 
Customization issue

limited posts per day

Fix: 1. Plan your posts: Since there’s a limit, plan your posts ahead of time to maximize your daily allowance. 2. Engage with others: Focus on... ⇲
 
Support issue

lack of customer support response

Fix: 1. Check help section: Look for FAQs or help articles within the app that may address your issue. 2. Use alternative contact methods: If av... ⇲
 
Crashes issue

HMU crashes when accessing chats

Fix: 1. Restart the app: Close HMU completely and reopen it to see if the issue persists. 2. Update the app: Go to the App Store and check for u... ⇲
 
Payments issue

lost purchased features

Fix: 1. Restore purchases: Go to the app settings and look for an option to restore purchases. This may help recover lost features. 2. Check you... ⇲
 
Loading issue

stuck on loading screens

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. 2. Restart the app: Close HMU completely and reopen it to... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
60.6%

Bad experience
29.9%

Neutral
9.4%

~ from our NLP analysis of 1,740 combined software ratings.

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 Private Data HMU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Premium: $5.99 Premium
  2. 100 Gems: $0.99 100 Gems
  3. Premium: $12.99 Premium
  4. 500 Gems: $2.99 500 Gems
  5. 120 coins: $1.99 A pack of 120 coins
  6. 1000 Gems: $5.99 1000 Gems
  7. Premium: $24.99 Premium
  8. 300 coins: $3.99 A pack of 300 coins
  9. 1000 coins: $11.49 A pack of 1000 coins
  10. 600 coins: $7.49 A pack of 600 coins