fix problems on Renz [iphone]

—— Run into issues on Renz? Get help pending when official support gets back to you!

Renz - Make New Friends

Info:

company: GamerLink Inc.

: https://www.renz.app

: www.renz.app

Chat with our AI-based Renz Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App freezes during use

Fix: 1. Restart the App: Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping... »»

Inability to log in after account deletion

Fix: 1. Check Email Confirmation: Ensure that you have confirmed the account deletion via email. Sometimes, the account may not be fully deleted... »»

Security issue

Verification process is overly strict

Fix: 1. Review Requirements: Check the app’s guidelines for verification to ensure you meet all criteria. Sometimes, minor details can lead to re... »»

High number of fake profiles

Fix: 1. Report Fake Profiles: Use the reporting feature to flag any suspicious accounts. This helps the app improve its user base and reduce fake... »»

Bots attempting to solicit personal information

Fix: 1. Report Bots: Immediately report any accounts that seem to be bots or are soliciting personal information. Use the app’s reporting feature... »»

Issues with age verification

Fix: 1. Double-Check Information: Ensure that the information you are providing for age verification is accurate and matches your official docume... »»

Privacy issue

Frequent false bans for profile pictures

Fix: 1. Change Profile Picture: If you believe your profile picture is being flagged incorrectly, try changing it to a different image that adher... »»

Slow issue

Laggy performance while chatting

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if performance impro... »»

Settings issue

Difficulty in changing location settings

Fix: 1. Check Location Services: Go to Settings > Privacy > Location Services, and ensure that Renz has permission to access your location. Set i... »»

Inconsistent filtering options for preferences

Fix: 1. Explore Settings: Go to the app settings and look for filtering options. Make sure you have selected all your preferences correctly. 2. U... »»

UI issue

Confusing friend request and messaging system

Fix: 1. Explore the App: Spend some time navigating through the app to familiarize yourself with the layout. Look for tutorials or help sections... »»

Crashes issue

App crashes when navigating

Fix: 1. Update the App: Ensure you are using the latest version of Renz by checking for updates in the App Store. 2. Restart Your Device: Restart... »»

Support issue

Slow response from support team

Fix: 1. Check FAQs: Before waiting for a response, check the app’s FAQ section for common issues and solutions that may resolve your problem fast... »»

Account issue

Unclear account deletion process

Fix: 1. Review Settings: Go to the app settings and look for account management or privacy options that may detail how to delete your account. 2.... »»

Bugs issue

Randomly shows users from distant locations

Fix: 1. Check Location Settings: Ensure that your location settings are correctly set to your current location in the app settings. 2. Manually S... »»

Customization issue

Limited options for sexual orientation filtering

Fix: 1. Provide Feedback: While you cannot contact developers, consider using any feedback options within the app to suggest more filtering optio... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

88.3%

Bad experience

6.5%

Neutral

5.2%

~ from our NLP analysis of 7,917 combined software ratings.

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Private Data Renz collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Free Trial Renz+ 3 Month: $24.99 Regularly meet new people and make friends!
Renz+ 1 Week: $7.99 Regularly meet new people and make friends!
40 Coins: $0.99 Redeem items and make even more friends!
250 Coins: $4.99 Redeem items and make even more friends!
Renz Coins 1 Week: $7.99 Regularly meet new people and make friends!
600 Coins: $9.99 Redeem items and make even more friends!
Renz+ 1 Month: $14.99 Regularly meet new people and make friends!
1500 Coins: $19.99 Redeem items and make even more friends!
225 Coins: $4.99 Redeem items and make even more friends!
550 Coins: $9.99 Redeem items and make even more friends!