—— Run into issues on Pueblo Bonito? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the s... ⇲
Fix: 1. Ensure you have a stable internet connection. 2. Double-check that all required fields are filled out correctly, including email format a... ⇲
Fix: 1. Ensure you are entering the correct email and password. 2. If you forgot your password, use the 'Forgot Password' feature to reset it. 3.... ⇲
Fix: 1. Ensure your app is updated to the latest version. 2. Clear the app's cache by offloading it in iPhone Storage settings. OR 1. Restart... ⇲
Fix: 1. Try logging in using your email and password instead of social media accounts. 2. Ensure that your social media accounts are properly lin... ⇲
Fix: 1. Verify that you are entering the reservation number correctly, including any dashes or special characters. 2. Ensure that the reservation... ⇲
Fix: 1. Check your internet connection; switch to Wi-Fi if you are using mobile data. 2. Close any other apps running in the background to free u... ⇲
Fix: 1. Check the app for any FAQs or help sections that may provide answers to common issues. 2. Look for alternative contact methods such as so... ⇲
Fix: 1. Look for help sections within the app or on the website that may provide troubleshooting tips. 2. Check for community forums or user grou... ⇲
Fix: 1. Ensure you are using the latest version of the app. 2. If certain features are not working, try logging out and back in or reinstalling t... ⇲
Fix: 1. Check for any updates to the app that may add these features. 2. Use the resort's website for maps and schedules if they are not availabl... ⇲
Fix: 1. Ensure you are logged into the correct account and that your membership or reservation is active. 2. Try refreshing the app or logging ou... ⇲
Fix: 1. Ensure your app is updated to the latest version. 2. Clear the app's cache and data by offloading it in iPhone Storage settings. OR 1.... ⇲
Fix: 1. Familiarize yourself with the app layout by exploring all sections. 2. Use the search function if available to quickly find features or i... ⇲
Fix: 1. Ensure you are connected to the internet. 2. Try logging out and logging back in to refresh your session. OR 1. If the issue persists,... ⇲
Fix: 1. Check your email for any confirmation messages that may have been sent. 2. Log out and log back into the app to see if the check-in statu... ⇲
Fix: 1. Ensure you are logged into the correct account associated with your reservations. 2. Try refreshing the app or logging out and back in.... ⇲
Fix: 1. Ensure you are logged into the correct account. 2. Try logging out and back in to refresh your session. OR 1. If the update feature is... ⇲
Fix: 1. Check your mobile data settings to ensure you have a strong signal. 2. Try switching to Wi-Fi if available at the resort. OR 1. Restar... ⇲
Fix: 1. Close the app and reopen it to reset the session. 2. Ensure your iPhone is updated to the latest iOS version. OR 1. Try using a differ... ⇲
Fix: 1. Rotate your device to landscape mode if the app supports it for a better view. 2. Zoom in on specific sections if the app allows for pinc... ⇲
Fix: 1. Check your internet connection and switch to Wi-Fi if possible. 2. Close the app and reopen it to refresh the session. OR 1. If the is... ⇲