fix problems on Oasis Hotels & Resorts [iphone]

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—— Run into issues on Oasis Hotels & Resorts? Get help pending when official support gets back to you!

Oasis Hotels & Resorts
Info:
company: Oasis Hotels & Resorts, S.A de C.V
: https://oasishoteles.com/es/contacto
Chat with our AI-based Oasis Hotels & Resorts Support
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Bugs issue

inconsistent information

Fix: Check for updates within the app. Sometimes, the information may be outdated due to a lack of updates. Look for a refresh button or pull dow... ⇲

shows errors without explanation

Fix: Take note of the error messages and try to replicate the action that caused the error. This can help identify patterns and potential fixes.... ⇲
 
Camera issue

does not read clear pictures

Fix: Ensure that the images you are trying to upload or view are in a supported format (JPEG, PNG). If not, convert them using an image editing a... ⇲
 
Freezing issue

randomly freezes on landing page

Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the home button on older devices) to... ⇲
 
Network issue

slow Wi-Fi

Fix: Check your Wi-Fi connection by testing it with other apps or devices. If other apps are also slow, the issue may be with your internet servi... ⇲

requires internet to use

Fix: If you need to access certain features offline, check if the app has an offline mode or allows you to download content for offline use. Look... ⇲
 
UI issue

difficult to navigate

Fix: Familiarize yourself with the app's layout by exploring all the tabs and menus. Look for a tutorial or help section within the app that can... ⇲
 
Content issue

limited useful information

Fix: Explore all sections of the app to ensure you are not missing any features. Sometimes, useful information may be located in less obvious are... ⇲
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 what users are saying
Bad experience
75.3%

Good experience
22.1%

Neutral
2.6%

~ from our NLP analysis of 77 combined software ratings.

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 Private Data Oasis Hotels & Resorts collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics