fix problems on Volaris [iphone]

​

—— Run into issues on Volaris? Get help pending when official support gets back to you!

Volaris
Info:
company: Volaris
: https://cms.volaris.com/en/travel-info/contact-us/
Chat with our AI-based Volaris Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

Form validation issues

Fix: 1. Ensure all required fields are filled out correctly. Look for any error messages that indicate which fields need correction. 2. Try usin... ⇲

Booking confirmation errors

Fix: 1. After booking, check your email for a confirmation message. If you don’t see it, check your spam or junk folder. 2. Log into your Volari... ⇲

Inaccurate flight information

Fix: 1. Refresh the app or log out and back into your account to see if the information updates. 2. Check the official Volaris website or a reli... ⇲

Inability to check-in for connecting flights

Fix: 1. Ensure you are following the correct procedure for checking in for connecting flights, as some airlines require separate check-ins. 2. T... ⇲

Difficulty in managing reservations

Fix: 1. Log into your account and navigate to the 'My Trips' section to view and manage your reservations. 2. If you encounter issues, try clear... ⇲
 
Payments issue

Payment processing failures

Fix: 1. Ensure your payment method is valid and has sufficient funds. Check with your bank or card issuer if necessary. 2. Try using a different... ⇲

Excessive fees for seat selection

Fix: 1. Review the seat selection options carefully before confirming your booking. Sometimes, selecting a different seat type can reduce fees.... ⇲

Excessive taxes displayed during check-in

Fix: 1. Review the breakdown of charges carefully to understand what each fee is for. 2. If you believe there is an error, take a screenshot of... ⇲

Inability to purchase extra baggage

Fix: 1. Check the baggage policy on the Volaris website to ensure you are following the correct procedure for purchasing extra baggage. 2. Try r... ⇲
 
UI issue

Poor user interface

Fix: 1. Familiarize yourself with the app layout by exploring its features. Sometimes, a little exploration can help you navigate better. 2. Che... ⇲

Confusing navigation

Fix: 1. Take a moment to explore the app's main menu and familiarize yourself with its layout. 2. Use the search function within the app to quic... ⇲

Errors in displaying boarding passes

Fix: 1. Ensure your app is updated to the latest version, as updates may fix display issues. 2. Try refreshing the app or logging out and back i... ⇲
 
Support issue

Lack of customer support options

Fix: 1. Check the app for any help or FAQ sections that may provide answers to common issues. 2. Visit the Volaris website for additional suppor... ⇲

No option for immediate assistance

Fix: 1. Check the app for any help or FAQ sections that may provide answers to common issues. 2. Visit the Volaris website for additional suppor... ⇲
 
Updates issue

Delayed updates on flight status

Fix: 1. Refresh the app or log out and back in to see if the flight status updates. 2. Check the official Volaris website or a reliable flight t... ⇲
 
Account issue

Inconsistent account access

Fix: 1. Ensure you are using the correct login credentials. If you’ve forgotten your password, use the ‘Forgot Password’ feature to reset it. 2.... ⇲
 
Ads issue

Misleading insurance options

Fix: 1. Carefully read the terms and conditions of any insurance options before purchasing. 2. Research third-party travel insurance providers t... ⇲
 
Syncing issue

Volaris does not reflect real-time changes

Fix: 1. Refresh the app or log out and back in to see if the information updates. 2. Check your internet connection to ensure it is stable, as p... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
94.1%

Bad experience
3.5%

Neutral
2.3%

~ from our NLP analysis of 362,242 combined software ratings.

 Switch to these Alternatives:
Viva Aerobus: Fly!
Cross Border Xpress
Aeromexico
BestDay.com
Primera Plus
ETN: Transporte y Autobuses MX
Tu Tag PASE
AMX 2.0
ECOBICI
XCARET!

 Private Data Volaris collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics