fix problems on Eventseeker [iphone]

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—— Run into issues on Eventseeker? Get help pending when official support gets back to you!

eventseeker
Info:
company: Wcities, Inc.
: http://wcities.com/contact/
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Payments issue

Overcharging for tickets

Fix: 1. Double-check the ticket prices on the event's official website to ensure they match what is displayed in the app. 2. Review your payment... ⇲
 
Support issue

Poor customer support

Fix: 1. Use the in-app support feature to submit a ticket or query. Be clear and concise about your issue. 2. Check the app's FAQ section for com... ⇲
 
Login issue

eventseeker logs out frequently

Fix: 1. Ensure your iPhone's software is up to date by going to Settings > General > Software Update. 2. Check your app settings to see if there... ⇲

No way to retrieve forgotten passwords

Fix: 1. Check the login screen for a 'Forgot Password?' link. If available, follow the prompts to reset your password. 2. If no option exists, co... ⇲
 
Crashes issue

Crashes when logging in with Google account

Fix: 1. Ensure that your Google account is functioning properly by logging in through a web browser. 2. Clear the app cache by going to Settings... ⇲
 
Search issue

Search function is ineffective

Fix: 1. Use specific keywords or phrases when searching for events to improve results. 2. Check if there are filters available in the search func... ⇲
 
Customization issue

No option to delete/add followed artists

Fix: 1. Navigate to your profile settings within the app to see if there is an option to manage followed artists. 2. If no option exists, conside... ⇲
 
Updates issue

Limited event information

Fix: 1. Check the event's official website or social media pages for more detailed information. 2. Use the app's feedback feature to request more... ⇲

Lacks contact information for events

Fix: 1. Look for a 'Contact' or 'More Info' button within the event details. 2. If no contact information is provided, check the event's official... ⇲
 
Settings issue

Difficult to save events to calendar

Fix: 1. Look for a 'Share' or 'Add to Calendar' option within the event details. If available, use it to save the event to your calendar. 2. If t... ⇲
 
Syncing issue

Issues syncing with Alexa/Echo

Fix: 1. Ensure that your Alexa/Echo device is updated to the latest software version. 2. Check the app settings to ensure that the Alexa skill is... ⇲
 
UI issue

Limited UI and search capabilities

Fix: 1. Familiarize yourself with the app's layout and features to maximize its usability. 2. Provide feedback through the app to suggest improve... ⇲
 
Compatibility issue

No iPad version available

Fix: 1. Use the iPhone version on your iPad by downloading it from the App Store. It may not be optimized for iPad, but it can still function. 2.... ⇲
 
Bugs issue

eventseeker is buggy and cumbersome

Fix: 1. Regularly check for app updates in the App Store, as updates often fix bugs and improve performance. 2. Clear the app cache by going to S... ⇲
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 what users are saying
Good experience
52.3%

Bad experience
43.2%

Neutral
4.5%

~ from our NLP analysis of 44 combined software ratings.

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 Private Data eventseeker collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location