fix problems on Bandsintown Concerts [iphone]

—— Run into issues on Bandsintown Concerts? Get help pending when official support gets back to you!

Bandsintown Concerts

Info:

company: Bandsintown Inc.

: https://help.bandsintown.com/

: www.bandsintown.com

Chat with our AI-based Bandsintown Concerts Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Limited search radius for concerts

Fix: To expand your search radius, go to the app settings and look for the 'Search Radius' option. Adjust the radius to a larger distance to incl... »»

Inaccurate genre categorization

Fix: Check your genre preferences in the app settings. Make sure they are set to your actual interests. If you find inaccuracies, try resetting y... »»

UI issue

Difficulty in manually inputting venues

Fix: When trying to input a venue, ensure you are entering the correct name and location. Use the full name of the venue and include the city or... »»

Difficulty switching between cities

Fix: To switch cities, go to the app's location settings and manually enter the new city. Ensure that you save the changes before exiting the set... »»

Updates issue

Lack of festival lineup information

Fix: To find festival lineups, check the official festival website or social media pages, as they often provide the most accurate and up-to-date... »»

Support issue

Issues with submitting help tickets

Fix: If you are having trouble submitting a help ticket, ensure that you are connected to a stable internet connection. Try refreshing the app or... »»

Ads issue

False advertisement of concert tickets

Fix: Always double-check the ticket details on the official ticketing website before purchasing. If you notice discrepancies, take a screenshot a... »»

Notifications issue

Excessive and irrelevant notifications

Fix: Go to the app settings and adjust your notification preferences. You can turn off notifications for certain genres or artists that do not in... »»

Delayed notifications for concerts

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to notifications. Check your device settings to ens... »»

Unwanted notifications from other users

Fix: In the app settings, look for options related to social notifications and adjust them to limit notifications from other users. You can often... »»

Registration issue

Poor email verification process

Fix: If you are having trouble with email verification, check your spam or junk folder for the verification email. If you do not see it, try rese... »»

Frequent logouts and verification issues

Fix: If you are frequently logged out, check your app settings to ensure that you are not set to log out after a certain period. Also, ensure tha... »»

Bugs issue

Missing events despite reporting

Fix: If events you reported are still missing, try refreshing the app or checking back after a few hours, as updates may take time to reflect. Yo... »»

Inconsistent ticket price availability

Fix: When checking ticket prices, always refresh the page or app to ensure you are viewing the most current prices. Prices can fluctuate frequent... »»

Freezing issue

App freezes and navigation issues

Fix: If the app freezes, try closing it completely and restarting it. If the problem persists, check for app updates in the App Store, as updates... »»

Loading issue

App does not refresh well when changing locations

Fix: To refresh the app after changing locations, try manually refreshing the event listings by pulling down on the screen. This action often pro... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.4%

Bad experience

3.6%

Neutral

2.0%

~ from our NLP analysis of 44,152 combined software ratings.

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Private Data Bandsintown Concerts collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- Identifiers
- Usage Data
- Other Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics