fix problems on Songkick Concerts [iphone]

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—— Run into issues on Songkick Concerts? Get help pending when official support gets back to you!

Songkick Concerts
Info:
company: Songkick
: http://support.songkick.com/
: www.songkick.com
Chat with our AI-based Songkick Concerts Support
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Notifications issue
Notifications for unwanted events

Fix: 1. Adjust Notification Settings: Go to Settings > Notifications > Songkick Concerts. Here, you can customize which notifications you want to... »»
Duplicate notifications for the same concert

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Songkick Concerts and ensure that you are not subscribed to multiple notifi... »»
 
Search issue
Limited search functionality

Fix: 1. Use Specific Keywords: When searching for concerts, use specific artist names, venue names, or locations to narrow down results. 2. Explo... »»
No option to search by date range

Fix: 1. Use Specific Dates: If the app allows, try searching for concerts by entering specific dates or using the calendar feature if available.... »»
 
Customization issue
No option to favorite venues

Fix: 1. Create a List: Manually keep a list of your favorite venues in a notes app or a physical notebook. 2. Follow Artists: Follow artists that... »»
No way to customize notification settings

Fix: 1. Check App Settings: Open the app and navigate to settings or preferences to see if there are any options to customize notifications. 2. U... »»
Inability to track specific artists only

Fix: 1. Follow Artists: Make sure you are following the specific artists you want to track. This should help you receive notifications for their... »»
No option to mark purchased tickets

Fix: 1. Keep a Manual Record: Use a notes app or a physical notebook to keep track of your purchased tickets. 2. Use Calendar Reminders: Set remi... »»
 
UI issue
Cannot copy venue addresses

Fix: 1. Manually Write Down: If you need the address, you can manually write it down or take a screenshot of the venue details. 2. Use Maps: Open... »»
Confusing user interface after updates

Fix: 1. Explore the App: Take some time to explore the new layout and features. Familiarize yourself with the changes by navigating through the a... »»
 
Privacy issue
Lack of age restriction information

Fix: 1. Check Venue Policies: Visit the venue's official website or contact them directly to inquire about age restrictions for specific events.... »»
 
Bugs issue
Randomly adds unwanted artists

Fix: 1. Review Followed Artists: Go to your profile in the app and review the list of artists you are following. Unfollow any that you do not wan... »»
Limited concert availability from certain venues

Fix: 1. Check Venue Websites: Visit the official websites of the venues to see if they list additional concerts not shown in the app. 2. Follow V... »»
Misleading concert information

Fix: 1. Verify with Official Sources: Always cross-check concert details with the official venue or artist websites to confirm accuracy. 2. Repor... »»
 
Support issue
Difficulties in reaching customer service

Fix: 1. Use In-App Help: Check if the app has a help or FAQ section that can answer your questions. 2. Search Online: Look for community forums o... »»
Slow response from customer support

Fix: 1. Use In-App Help: Check if the app has a help or FAQ section that can answer your questions. 2. Search Online: Look for community forums o... »»
 
Updates issue
App updates erase user data

Fix: 1. Backup Data: Regularly back up your data by exporting it or taking screenshots of important information before updating the app. 2. Avoid... »»
 
Compatibility issue
No integration with ticket vendors for purchased tickets

Fix: 1. Use Separate Apps: If you purchase tickets through other vendors, consider using their respective apps to manage your tickets. 2. Keep Re... »»
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 what users are saying
Good experience
97.2%

Neutral
1.9%

Bad experience
1.0%

~ from our NLP analysis of 97,147 combined software ratings.

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 Private Data Songkick Concerts collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics