—— Run into issues on AMBOSS Medical Knowledge? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your iOS is updated to the latest version, as updates often include performance improvements. Go to Settings > General > Softwar... ⇲
Fix: Check if the app has a text selection tool. Tap and hold on the text you want to highlight until the selection tool appears, then drag the h... ⇲
Fix: Adjust the text size in your iPhone settings. Go to Settings > Display & Brightness > Text Size and adjust the slider to increase text size.... ⇲
Fix: Check if the app has a built-in dark mode option in its settings. If available, enable it to reduce eye strain in low-light conditions. OR... ⇲
Fix: Adjust the text size in your iPhone settings as mentioned earlier. This can help make text more readable in the app. OR Use the zoom feat... ⇲
Fix: Check if the app allows you to customize highlight colors in the settings. If so, choose a color that is easier for you to read. OR If cu... ⇲
Fix: Ensure that you have the latest version of both AMBOSS and Anki installed. Check the App Store for updates. OR As a workaround, use Anki... ⇲
Fix: If you are using an older device that cannot be updated beyond iOS 12, consider upgrading your device to a newer model that supports the lat... ⇲
Fix: Check your internet connection. A weak or unstable connection can cause issues with loading content. Try switching between Wi-Fi and cellula... ⇲
Fix: Restart the app by closing it completely and reopening it. Double-tap the home button (or swipe up from the bottom on newer iPhones) to see... ⇲
Fix: Check if there are specific settings or filters in the app that may be restricting access to pediatric content. Adjust these settings if nec... ⇲
Fix: Look for alternative resources such as YouTube or other educational platforms that may have video explanations for similar topics. OR Con... ⇲
Fix: Try using a different browser to access AMBOSS content if possible, as this may reduce forced interactions with Safari. OR Clear Safari's... ⇲
Fix: Review the app's subscription section for detailed pricing information. This is usually found in the settings or account section of the app.... ⇲
Fix: Force close the app and restart it. This can often resolve temporary freezing issues. To do this, swipe up from the bottom of the screen and... ⇲