fix problems on Epocrates [iphone]

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—— Run into issues on Epocrates? Get help pending when official support gets back to you!

epocrates
Info:
company: Epocrates
: http://www.epocrates.com/support/
: epocrates.com
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Ads issue
Mandatory ads for paid users

Fix: 1. Check if you are logged into your paid account correctly. Go to the app settings and ensure your subscription is active. 2. If ads persis... »»
Unwanted sponsored content

Fix: 1. Check the app settings to see if there is an option to disable sponsored content or ads. 2. Provide feedback through the app's feedback f... »»
 
Slow issue
Slow loading times

Fix: 1. Ensure your iPhone has enough storage space available. Go to Settings > General > iPhone Storage and delete unnecessary apps or files. 2.... »»
 
Compatibility issue
Inaccessible for older iOS versions

Fix: 1. Check the App Store for the last compatible version of Epocrates for your iOS version. You may need to download an older version if avail... »»
 
Updates issue
Loss of features without notice

Fix: 1. Regularly check the app's update notes in the App Store to stay informed about any changes to features. 2. If a feature is missing, try r... »»
Updates disrupt access to clinical data

Fix: 1. Before updating, check the app's update notes for any known issues. 2. If you experience disruptions, try restarting the app or your devi... »»
 
Login issue
Incorrect credential recognition

Fix: 1. Double-check your login credentials for typos. Ensure that Caps Lock is off and that you are using the correct email and password. 2. If... »»
 
Bugs issue
Bloat and poor responsiveness

Fix: 1. Uninstall any unused features or modules within the app if the option is available. 2. Clear the app cache or data to improve performance... »»
 
Settings issue
Lack of pediatric dosing information

Fix: 1. Use alternative resources or apps that specialize in pediatric dosing information while you wait for updates from Epocrates. 2. Check the... »»
 
Payments issue
Inconsistent pricing information

Fix: 1. Cross-reference pricing information with other reliable sources or apps to verify accuracy. 2. Report discrepancies through the app's fee... »»
 
Search issue
Limited information on certain medications

Fix: 1. Use additional resources such as medical websites or databases to supplement the information provided by Epocrates. 2. Check if there are... »»
Difficulty in accessing specific drug information

Fix: 1. Use the search function within the app carefully, ensuring you are entering the correct drug name or identifier. 2. If the search fails,... »»
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 what users are saying
Good experience
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Bad experience
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Neutral
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~ from our NLP analysis of 6,756 combined software ratings.

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 Private Data epocrates collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Epocrates Plus: $16.99 Epocrates Plus
  2. Epocrates Plus Monthly: $16.99 Epocrates Plus Monthly
  3. Epocrates Plus Annual: $179.99 Epocrates Plus Annual Subscription
  4. epocrates Plus: $24.99 epocrates Plus
  5. Essentials: $179.99 This all-in-one clinical reference suite provides you with drug & disease monographs and diagnostic tools. The evidence-based disease content distinguishes this suite from Epocrates Rx, including provide access to treatment guidelines.
  6. epocrates Plus: $24.99 epocrates Plus
  7. Epocrates Plus: $179.99 Epocrates Plus
  8. epocrates Plus: $179.99 epocrates Plus
  9. epocrates Plus: $224.99 epocrates Plus
  10. Epocrates Plus Annual: $179.99 Epocrates Plus Annual