fix problems on Cruise Shipmate [iphone]

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—— Run into issues on Cruise Shipmate? Get help pending when official support gets back to you!

Cruise Shipmate
Info:
company: Cruiseline.com
: https://www.cruiseline.com
: www.cruiseline.com
Chat with our AI-based Cruise Shipmate Support
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Uploads issue
Frustration in adding photos from phone

Fix: Ensure that the app has the necessary permissions to access your phone's photo library. Go to your phone's Settings > Privacy > Photos, and... ⇲
 
Sharing issue
Lack of excursion review sharing

Fix: To share excursion reviews, consider using social media platforms or messaging apps to copy and paste your reviews. You can also take screen... ⇲
 
Privacy issue
Limited personal information for shipmates

Fix: Encourage shipmates to fill out their profiles more completely. You can initiate conversations about sharing more information and suggest th... ⇲
 
Bugs issue
Inconsistent performance of price alert feature

Fix: Check your app settings to ensure that price alerts are enabled and configured correctly. Go to the alerts section and verify that your pref... ⇲
 
UI issue
Navigation issues within the app

Fix: Familiarize yourself with the app's layout by exploring the help or tutorial sections if available. This can help you understand how to navi... ⇲
Heavy app feel and navigation difficulties

Fix: Try clearing the app's cache and data to improve performance. Go to Settings > General > iPhone Storage, find Cruise Shipmate, and select 'O... ⇲
 
Network issue
Frequent disconnections and loss of posts

Fix: Ensure that you have a stable internet connection when using the app. If you are on a cruise, try connecting to the ship's Wi-Fi or using a... ⇲
 
Messages issue
Random unwanted messages from users

Fix: Adjust your privacy settings within the app to limit who can send you messages. Look for options to restrict messaging to friends or approve... ⇲
 
Login issue
Inactivity logouts after a few weeks

Fix: To avoid inactivity logouts, make it a habit to log in to the app at least once a week. This can help keep your session active and prevent a... ⇲
 
Glitches issue
Glitches in cruise cam feature

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes. Go to the App Store, search for Cruise Shipmate,... ⇲
 
Customization issue
Lack of formatting in reviews

Fix: When writing reviews, use simple formatting techniques such as bullet points or numbered lists to organize your thoughts. This can make your... ⇲
Limited variety in entertainment reviews

Fix: Encourage other users to contribute by sharing their entertainment experiences. You can start discussions in the app or create polls to gaug... ⇲
Need for more shopping information in ports

Fix: Research shopping options in ports before your cruise and compile a list of stores and markets. Share this information in the app to help ot... ⇲
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 what users are saying
Good experience
97.0%

Neutral
2.0%

Bad experience
1.0%

~ from our NLP analysis of 42,362 combined software ratings.

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 Private Data Cruise Shipmate collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data