fix problems on CardBrother [iphone]

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—— Run into issues on CardBrother? Get help pending when official support gets back to you!

CardBrother - Sell Gift Cards
Info:
company: Selee, LLC
: https://www.cardbrother.com
Chat with our AI-based CardBrother Support
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Support issue

Unresponsive customer service

Fix: 1. Use the in-app support feature to submit a ticket, ensuring you provide detailed information about your issue. 2. Check if there are alte... ⇲

Slow response to complaints

Fix: 1. Document your complaint clearly and concisely, including all relevant details. 2. Use the in-app support feature to submit your complaint... ⇲
 
Account issue

Incorrect account crediting

Fix: 1. Double-check your transaction history to confirm the amounts credited. 2. If you notice discrepancies, take screenshots of your transacti... ⇲

Inconsistent balance verification

Fix: 1. Refresh the app by closing it completely and reopening it to see if the balance updates. 2. Ensure that you are connected to a reliable i... ⇲

Account blocking issues

Fix: 1. Review the app's terms of service to understand the reasons that may lead to account blocking. 2. Ensure that you are not violating any t... ⇲

Incorrect card balance reporting

Fix: 1. Double-check the card balance by verifying it through the original source of the gift card. 2. Refresh the app by logging out and back in... ⇲
 
Payments issue

Pending transactions for extended periods

Fix: 1. Check your internet connection and ensure it is stable. 2. Review the transaction details to confirm that all information was entered cor... ⇲
 
Security issue

Scamming allegations

Fix: 1. Research the app's reputation by reading user reviews and checking for any official statements regarding security measures. 2. Ensure tha... ⇲

Risk of losing funds

Fix: 1. Regularly monitor your account and transaction history to catch any discrepancies early. 2. Use secure passwords and enable two-factor au... ⇲
 
Ads issue

Misleading promotional offers

Fix: 1. Carefully read the terms and conditions associated with any promotional offers before participating. 2. Keep a record of the promotional... ⇲

Unclear terms regarding rewards

Fix: 1. Review the app's FAQ section or help documentation for detailed information on rewards. 2. Take screenshots of any promotional materials... ⇲
 
Bugs issue

Frequent app bugs

Fix: 1. Ensure that your app is updated to the latest version, as updates often fix bugs. 2. Restart your iPhone to clear any temporary glitches... ⇲
 
UI issue

Poor user experience during high-value transactions

Fix: 1. Ensure that you are using a stable internet connection to avoid interruptions during high-value transactions. 2. Try performing high-valu... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
87.8%

Bad experience
9.1%

Neutral
3.1%

~ from our NLP analysis of 8,481 combined software ratings.

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 Private Data CardBrother collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Diagnostics