fix problems on Port Of Subs [iphone]

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—— Run into issues on Port Of Subs? Get help pending when official support gets back to you!

Port of Subs
Info:
company: Port of Subs
: https://portofsubs.com/feedback/
: portofsubs.com
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Customization issue

Port of Subs does not allow special instructions

Fix: When placing an order, look for a 'Notes' or 'Special Instructions' field. If it’s not available, try contacting customer service through th... ⇲

No option for combo meals

Fix: Look for a 'Combos' section in the app. If it’s not available, try creating a combo manually by adding individual items to your cart and che... ⇲

Inability to adjust orders after placement

Fix: Check if there is an 'Edit Order' option in the app after placing your order. If not, you may need to contact the store directly to request... ⇲
 
UI issue

Missing menu items in app

Fix: Check for app updates in the App Store. Sometimes, missing items can be due to outdated app versions. Update the app to the latest version t... ⇲

Pickup time selection is problematic

Fix: If you are unable to select a pickup time, try refreshing the app or restarting your device. This can sometimes resolve temporary glitches.... ⇲

Port of Subs does not display soup of the day

Fix: Check the app for any updates that may include menu changes. If the soup of the day is still missing, try refreshing the app or checking the... ⇲

Port of Subs interface is confusing

Fix: Take some time to explore the app's features and layout. Familiarizing yourself with the navigation can help ease confusion. OR Look for... ⇲

Port of Subs does not show sandwich names, only numbers

Fix: Check if there is an option in the app settings to display names instead of numbers. If not, consider using the official website for a compl... ⇲
 
Login issue

Port of Subs frequently logs users out

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Port of Subs, and check for updates. OR If the iss... ⇲
 
Account issue

Port of Subs does not save credit card information

Fix: Check your app settings to ensure that the option to save payment information is enabled. Go to 'Account' > 'Payment Methods' and see if the... ⇲

Port of Subs does not recognize existing accounts

Fix: Ensure you are entering the correct login credentials. If you’ve forgotten your password, use the 'Forgot Password' feature to reset it. O... ⇲
 
Rewards issue

Port of Subs fails to register rewards card

Fix: Double-check that you are entering the rewards card number correctly. Look for any spaces or incorrect digits that may cause the registratio... ⇲
 
Crashes issue

Port of Subs often freezes or crashes

Fix: Make sure your device has enough storage space. Go to Settings > General > iPhone Storage and delete any unnecessary apps or files to free u... ⇲
 
Slow issue

Port of Subs is slow and frustrating after updates

Fix: Clear the app's cache and data by going to your iPhone settings, selecting the app, and choosing 'Clear Cache' if available. This can help i... ⇲
 
Bugs issue

Catering order feature is non-functional

Fix: Check for any updates to the app that may fix the catering order feature. Go to the App Store and see if an update is available. OR As a... ⇲
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 what users are saying
Good experience
95.0%

Bad experience
2.5%

Neutral
2.5%

~ from our NLP analysis of 555 combined software ratings.

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 Private Data Port of Subs collects from your iPhone
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  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
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    • User Content
    • Diagnostics