fix problems on Cafe Rio [iphone]

​

—— Run into issues on Cafe Rio? Get help pending when official support gets back to you!

Cafe Rio
Info:
company: Cafe Rio, Inc.
: https://www.caferio.com/contact
: www.caferio.com
Chat with our AI-based Cafe Rio Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue
Order resets when app is minimized

Fix: 1. Avoid minimizing the app while placing an order. Instead, complete your order in one session. 2. If you need to switch apps, try to fini... ⇲
Errors during checkout

Fix: 1. Ensure your payment information is entered correctly. Go to the payment section and verify your card details. 2. Check your internet con... ⇲
Missing items in orders

Fix: 1. Double-check your order summary before finalizing the purchase to ensure all items are included. 2. If items are missing after receiving... ⇲
Difficulty in reordering previous orders

Fix: 1. Check if there is a 'Previous Orders' or 'Order History' section in the app. This is usually found in your account settings or main menu.... ⇲
Inconsistent ingredient quality

Fix: 1. If you notice inconsistencies, consider providing feedback through the app or directly to the restaurant to report your experience. 2. T... ⇲
 
UI issue
Confusing user interface

Fix: 1. Familiarize yourself with the app layout by exploring each section. Spend a few minutes navigating through the menus to understand where... ⇲
No back button in app

Fix: 1. Use the swipe gesture to go back to the previous screen. On most iPhones, you can swipe from the left edge of the screen to return. 2. I... ⇲
 
Settings issue
Inability to remove gift cards

Fix: 1. Check if there is an option in the app settings or payment methods to manage or remove gift cards. 2. If you cannot find an option, try... ⇲
 
Slow issue
Slow performance

Fix: 1. Close any background apps that may be using resources. Double-tap the home button (or swipe up from the bottom on newer iPhones) and swip... ⇲
Lag time when making selections

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates. 2... ⇲
 
Customization issue
Limited menu options

Fix: 1. Check if the app is set to your local restaurant location, as menu options may vary by location. 2. If you are looking for specific item... ⇲
 
Support issue
Poor customer support response

Fix: 1. Check the app for a help or support section that may provide FAQs or troubleshooting tips. 2. If you need to contact support, try reachi... ⇲
 
Freezing issue
Frequent app freezing

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates. 2... ⇲
 
Messages issue
No confirmation emails for orders

Fix: 1. Check your spam or junk email folder to see if the confirmation email was filtered there. 2. Ensure that the email address associated wi... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
87.4%

Bad experience
8.9%

Neutral
3.7%

~ from our NLP analysis of 14,475 combined software ratings.

 Switch to these Alternatives:
Costa Vida
Café Zupas Rewards
Swig n' Sweets
Kneaders App
Maverik app
Mo' Bettahs
Beans & Brews Coffeehouse
Rubio's
Del Taco
Salad and Go

 Private Data Cafe Rio collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Usage Data
    • Diagnostics