Fix Iberostar Hotels & Resort errors on iphone

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Updates
Limited restaurant menu availability

🛠️ 1. Check if the app has a refresh or update option to ensure you have the latest menu information. 2... show fix »
Lack of real-time updates

🛠️ 1. Manually refresh the app by closing it completely and reopening it to check for updates. 2. Check... show fix »
Limited functionality for making reservations

🛠️ 1. Use the hotel's website to make reservations if the app's functionality is limited. 2. Call the h... show fix »
Inconsistent information across app and hotel

🛠️ 1. Verify information by cross-referencing with the hotel's website or by contacting the front desk.... show fix »
No option to reserve activities easily

🛠️ 1. Contact the front desk or concierge to reserve activities directly. 2. Use the hotel's website to... show fix »
Lack of independence from main lobby for services

🛠️ 1. Use the hotel's website or contact numbers to access services independently from the main lobby.... show fix »
 
UI
Map function is not helpful

🛠️ 1. Use an alternative mapping service like Google Maps or Apple Maps to navigate the hotel area. 2.... show fix »
Navigation issues on smaller screens

🛠️ 1. Rotate your device to landscape mode to see if the app's layout improves. 2. Use the zoom feature... show fix »
Poor user interface design

🛠️ 1. Familiarize yourself with the app's layout by exploring all available sections and features. 2. U... show fix »
 
Bugs
Difficulties in placing room service orders

🛠️ 1. Try placing the order through the hotel's website if the app is not functioning properly. 2. Call... show fix »
Missing activity listings

🛠️ 1. Check the hotel's website or contact the front desk for a complete list of activities. 2. Look fo... show fix »
No spa menu available in the app

🛠️ 1. Visit the hotel's website or contact the spa directly for the most current menu options. 2. Check... show fix »
Inability to check room folio

🛠️ 1. Request a printed copy of your room folio from the front desk. 2. Check if the hotel's website of... show fix »
 
Login
Error messages when trying to log in

🛠️ 1. Double-check your login credentials for accuracy, ensuring there are no typos. 2. Reset your pass... show fix »
 
Messages
Inability to message staff directly

🛠️ 1. Use the hotel's main contact number or email to communicate directly with staff. 2. Visit the fro... show fix »
 
Glitches
Glitches and crashes

🛠️ 1. Ensure your iPhone's operating system and the app are both updated to the latest versions. 2. Cle... show fix »
 
Notifications
Notifications not functioning properly

🛠️ 1. Check your iPhone's notification settings by going to Settings > Notifications and ensuring the a... show fix »
 
Crashes
Unresponsive app after updates

🛠️ 1. Restart your iPhone to clear any temporary system glitches that may have occurred after the updat... show fix »
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 Contact Support
Developer:
Iberostar Hoteles y Apartamentos, S.L.
Email:
  http://www.iberostar.com/en
Website:
🌐 www.iberostar.com
Terms/Privacy:
⚔️ http://www.iberostar.com/nota-legal
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 Private Data Iberostar Hotels & Resort collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
91.8%

Neutral
5.2%

Negative experience
3.1%

~ from our NLP analysis of 5,732 combined software ratings.