Fix BorrowBox Library errors on iphone

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26 problems reported in the past 24 hours

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UI
App is not user-friendly

🛠️ Familiarize yourself with the app's layout by exploring all menus and options. Spend some time navig... show fix »
 
Compatibility
Limited library selection

🛠️ Check if your local library has partnered with BorrowBox. If not, consider suggesting to your librar... show fix »
Incompatible with many library systems

🛠️ Research which library systems are compatible with BorrowBox. If your library is not listed, conside... show fix »
Only supports UK libraries

🛠️ If you are located outside the UK, check if there are any UK libraries that allow international acce... show fix »
 
Updates
Bookmark feature fails after update

🛠️ After an update, try resetting the app by logging out and then logging back in. This can sometimes r... show fix »
 
Audio
AudioBooks stop playing unexpectedly

🛠️ Check your device's battery saver settings. Sometimes, battery saver modes can interfere with app pe... show fix »
Volume drops to zero when connected to Bluetooth

🛠️ Check the Bluetooth settings on your iPhone. Go to Settings > Bluetooth, and ensure that the device... show fix »
 
Syncing
Fails to reliably record last page read

🛠️ Ensure that you are closing the app properly after reading. Instead of just switching apps, fully cl... show fix »
 
Crashes
App closes or shows pop-ups when tapping the page

🛠️ Try clearing the app's cache by going to Settings > General > iPhone Storage, selecting BorrowBox, a... show fix »
 
Support
No support for US libraries

🛠️ Research if any US libraries have plans to partner with BorrowBox in the future. You can also check... show fix »
 
Network
Libraries do not show up in the app

🛠️ Ensure that you have entered your library card information correctly. Go to the settings or account... show fix »
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 Contact Support
Developer:
Bolinda digital
Email:
  http://www.borrowbox.com/support
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 Private Data BorrowBox Library collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
91.9%

Negative experience
4.9%

Neutral
3.2%

~ from our NLP analysis of 593 combined software ratings.