fix problems on Holland America Line Navigator [iphone]

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—— Run into issues on Holland America Line Navigator? Get help pending when official support gets back to you!

Holland America Line Navigator
Info:
company: Holland America Line Inc
: https://www.hollandamerica.com/en_US/contact-us.html
: www.hollandamerica.com
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Notifications issue

Notifications arrive late

Fix: Adjust your notification settings in the app and on your iPhone to ensure they are set to 'Immediate' rather than 'Scheduled'. OR Regular... ⇲
 
UI issue

Icons are too small and hard to see

Fix: Adjust your iPhone's display settings by going to Settings > Display & Brightness > Text Size to increase visibility. OR Use the zoom fea... ⇲

No direct link to planned trips

Fix: Bookmark the planned trips page in your mobile browser for quick access until the app is updated. OR Create a document or note on your ph... ⇲

No interactive map of the route

Fix: Use a third-party mapping app to track your location and route while on the cruise. OR Request a physical map from the cruise staff for r... ⇲

PDF maps are not user-friendly

Fix: Use a PDF reader app that allows you to zoom in and navigate more easily through the maps. OR Print the maps before your trip for easier... ⇲

Not intuitive for new users

Fix: Spend some time exploring the app's features and layout to become more familiar with it. OR Look for online tutorials or guides that expl... ⇲

No zoom feature in the app

Fix: Use the iPhone's built-in zoom feature by going to Settings > Accessibility > Zoom and enabling it for better visibility. OR Take screens... ⇲

Holland America Line Navigator is not intuitive

Fix: Spend some time exploring each section of the app to familiarize yourself with its layout and features. OR Look for online tutorials or u... ⇲
 
Network issue

Limited access to personal hotspot

Fix: Check your phone's settings to ensure that personal hotspot is enabled and properly configured. OR If possible, connect to a different Wi... ⇲

Limited functionality in airplane mode

Fix: Download important information such as itineraries and dining menus before going into airplane mode. OR Use offline features of the app,... ⇲
 
Login issue

Frequent authentication issues

Fix: Ensure your internet connection is stable. Switch between Wi-Fi and cellular data to see if the issue persists. OR Use a password manager... ⇲

Holland America Line Navigator logs out frequently

Fix: Ensure your app is updated to the latest version, as updates often fix bugs related to logouts. OR Check your phone's battery settings to... ⇲

Requires re-typing login information

Fix: Enable 'Remember Me' or 'Stay Logged In' options if available during login. OR Use a password manager to save your login credentials for... ⇲

Requires retyping login information

Fix: Enable the 'Remember Me' option if available during login to save your credentials for future access. OR Use a password manager app to st... ⇲
 
Messages issue

Inconsistent message delivery

Fix: Check your notification settings in the app and on your iPhone to ensure they are enabled for timely message alerts. OR Try restarting th... ⇲

Cannot form groups in messaging

Fix: Use a separate messaging app (like WhatsApp or GroupMe) to create groups with fellow travelers. OR Coordinate with friends or family to s... ⇲

Cannot add or delete messages

Fix: Keep a separate note or document to track important messages or information you want to remember. OR Use a different messaging platform t... ⇲
 
Support issue

No way to contact support in the app

Fix: Keep the Holland America Line customer service number saved in your contacts for quick access when needed. OR Visit the Holland America L... ⇲
 
Settings issue

Inaccurate dining menus

Fix: Verify dining options with the onboard staff or through printed menus available at restaurants. OR Take a photo of the menu when you arri... ⇲
 
Compatibility issue

Holland America Line Navigator is not formatted for mobile

Fix: Try rotating your phone to landscape mode to see if the app displays better. OR Use the mobile browser version of the Holland America Lin... ⇲
 
Updates issue

Errors when trying to update information

Fix: Ensure you have a stable internet connection and try updating your information again after a few minutes. OR Log out of the app and log b... ⇲
 
Account issue

Inability to check in through the app

Fix: Check the Holland America Line website for online check-in options as an alternative. OR Prepare all necessary documents and information... ⇲

Holland America Line Navigator does not show all booked activities

Fix: Cross-reference your booked activities with the confirmation email or document you received from Holland America Line. OR Keep a personal... ⇲

Does not include all booked activities in itinerary

Fix: Regularly check the app for updates, as booked activities may be added later. OR Keep a personal log of all booked activities in a notes... ⇲
 
Search issue

No sorting or filtering for excursions

Fix: Manually categorize excursions by creating a list in a note-taking app based on your preferences. OR Use the search function within the a... ⇲
 
Freezing issue

Holland America Line Navigator freezes or gives error messages

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen, then reopen it. OR Restart your iPhon... ⇲
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 what users are saying
Good experience
87.3%

Bad experience
6.9%

Neutral
5.9%

~ from our NLP analysis of 22,425 combined software ratings.

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 Private Data Holland America Line Navigator collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.