Fix Holland America Line Navigator errors on iphone

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33 problems reported in the past 24 hours

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Notifications
Notifications arrive late

🛠️ Adjust your notification settings in the app and on your iPhone to ensure they are set to 'Immediate... show fix »
Notifications arrive late

🛠️ Check your notification settings in the app and on your iPhone to ensure they are set to deliver imm... show fix »
Notifications arrive late

🛠️ Check your notification settings in the app and on your iPhone to ensure they are set to deliver imm... show fix »
 
UI
Icons are too small and hard to see

🛠️ Adjust your iPhone's display settings by going to Settings > Display & Brightness > Text Size to inc... show fix »
No direct link to planned trips

🛠️ Bookmark the planned trips page in your mobile browser for quick access until the app is updated.... show fix »
No interactive map of the route

🛠️ Use a third-party mapping app to track your location and route while on the cruise. OR Request a... show fix »
PDF maps are not user-friendly

🛠️ Use a PDF reader app that allows you to zoom in and navigate more easily through the maps. OR Pri... show fix »
Not intuitive for new users

🛠️ Spend some time exploring the app's features and layout to become more familiar with it. OR Look... show fix »
No zoom feature in the app

🛠️ Use the iPhone's built-in zoom feature by going to Settings > Accessibility > Zoom and enabling it f... show fix »
App is not intuitive

🛠️ Spend some time exploring each section of the app to familiarize yourself with its layout and featur... show fix »
App is clunky and hard to navigate

🛠️ Try resetting the app by closing it completely and reopening it. This can sometimes clear up perform... show fix »
No direct link to planned trips

🛠️ Create a personal itinerary by manually noting down your planned trips in a separate notes app or do... show fix »
No interactive map of the route

🛠️ Check if there are any downloadable maps available in the app or on the Holland America Line website... show fix »
PDF maps are not user-friendly

🛠️ Try zooming in on the PDF maps using your iPhone's pinch-to-zoom feature for better visibility. OR... show fix »
Icons are too small and hard to see

🛠️ Adjust the display settings on your iPhone by going to Settings > Display & Brightness and increasin... show fix »
App is clunky and hard to navigate

🛠️ Try resetting the app by closing it completely and reopening it. This can sometimes clear up perform... show fix »
No direct link to planned trips

🛠️ Create a personal note or document on your phone where you can manually input your trip details for... show fix »
No interactive map of the route

🛠️ Check if there are any downloadable maps available in the app or on the website that you can save to... show fix »
PDF maps are not user-friendly

🛠️ Try zooming in on the PDF using your phone's pinch-to-zoom feature to make it easier to read. OR... show fix »
Icons are too small and hard to see

🛠️ Try adjusting the display settings on your iPhone by going to Settings > Display & Brightness and in... show fix »
 
Network
Limited access to personal hotspot

🛠️ Check your phone's settings to ensure that personal hotspot is enabled and properly configured. OR... show fix »
Limited functionality in airplane mode

🛠️ Download important information such as itineraries and dining menus before going into airplane mode.... show fix »
Limited functionality in airplane mode

🛠️ Before entering airplane mode, download any necessary information or maps that you may need while of... show fix »
Limited functionality in airplane mode

🛠️ Before entering airplane mode, download any necessary information or maps that you may need while of... show fix »
 
Login
Frequent authentication issues

🛠️ Ensure your internet connection is stable. Switch between Wi-Fi and cellular data to see if the issu... show fix »
App logs out frequently

🛠️ Ensure your app is updated to the latest version, as updates often fix bugs related to logouts. OR... show fix »
Requires re-typing login information

🛠️ Enable 'Remember Me' or 'Stay Logged In' options if available during login. OR Use a password man... show fix »
Requires retyping login information

🛠️ Enable the 'Remember Me' option if available during login to save your credentials for future access... show fix »
Frequent authentication issues

🛠️ Ensure that your internet connection is stable. If you are on Wi-Fi, try switching to mobile data or... show fix »
App logs out frequently

🛠️ Ensure that your app is updated to the latest version, as updates often fix bugs related to logging... show fix »
Frequent authentication issues

🛠️ Ensure that your internet connection is stable. If you are on Wi-Fi, try switching to mobile data or... show fix »
App logs out frequently

🛠️ Ensure that your app is updated to the latest version, as updates often fix bugs related to session... show fix »
 
Messages
Inconsistent message delivery

🛠️ Check your notification settings in the app and on your iPhone to ensure they are enabled for timely... show fix »
Cannot form groups in messaging

🛠️ Use a separate messaging app (like WhatsApp or GroupMe) to create groups with fellow travelers. OR... show fix »
Cannot add or delete messages

🛠️ Keep a separate note or document to track important messages or information you want to remember.... show fix »
Inconsistent message delivery

🛠️ Make sure that notifications are enabled for the app in your iPhone settings. Go to Settings > Notif... show fix »
Cannot form groups in messaging

🛠️ Use a separate messaging app (like WhatsApp or iMessage) to create group chats with fellow travelers... show fix »
Cannot add or delete messages

🛠️ Check if there are any updates available for the app that may fix this issue. OR If you cannot de... show fix »
Inconsistent message delivery

🛠️ Make sure that notifications are enabled for the app in your iPhone settings. Go to Settings > Notif... show fix »
Cannot form groups in messaging

🛠️ Use a separate messaging app (like WhatsApp or iMessage) to create group chats with fellow travelers... show fix »
Cannot add or delete messages

🛠️ Check if there is an update available for the app that may fix this issue. OR Consider using a di... show fix »
 
Support
No way to contact support in the app

🛠️ Keep the Holland America Line customer service number saved in your contacts for quick access when n... show fix »
No way to contact support in the app

🛠️ Look for a help or FAQ section within the app that may provide answers to common questions or issues... show fix »
No way to contact support in the app

🛠️ Look for a help or FAQ section within the app that may provide answers to common questions. OR Ke... show fix »
 
Settings
Inaccurate dining menus

🛠️ Verify dining options with the onboard staff or through printed menus available at restaurants. OR... show fix »
Dining hours not listed

🛠️ Check the dining section of the app regularly for updates, as dining hours may change. You can also... show fix »
Inaccurate dining menus

🛠️ Cross-reference the dining menu in the app with the physical menus provided on board to ensure accur... show fix »
Dining hours not listed

🛠️ Check the dining section of the app regularly for updates, as hours may change. If not available, co... show fix »
Inaccurate dining menus

🛠️ Cross-reference the menu with the onboard printed menus or ask staff for the most current offerings.... show fix »
 
Compatibility
App is not formatted for mobile

🛠️ Try rotating your phone to landscape mode to see if the app displays better. OR Use the mobile br... show fix »
App is not formatted for mobile

🛠️ Try rotating your device to landscape mode to see if the layout improves. OR Use the zoom feature... show fix »
App is not formatted for mobile

🛠️ Try rotating your phone to landscape mode to see if the layout improves. OR Use the app on a tabl... show fix »
 
Updates
Errors when trying to update information

🛠️ Ensure you have a stable internet connection and try updating your information again after a few min... show fix »
Errors when trying to update information

🛠️ Ensure you have a stable internet connection when trying to update information in the app. OR Try... show fix »
Errors when trying to update information

🛠️ Ensure you have a stable internet connection before attempting to update any information in the app.... show fix »
 
Account
Inability to check in through the app

🛠️ Check the Holland America Line website for online check-in options as an alternative. OR Prepare... show fix »
App does not show all booked activities

🛠️ Cross-reference your booked activities with the confirmation email or document you received from Hol... show fix »
Does not include all booked activities in itinerary

🛠️ Regularly check the app for updates, as booked activities may be added later. OR Keep a personal... show fix »
Inability to check in through the app

🛠️ Check the app for any updates or announcements regarding check-in procedures, as they may change.... show fix »
Inability to check in through the app

🛠️ Check if there are any specific requirements or steps listed in the app for check-in that you may ha... show fix »
App does not show all booked activities

🛠️ Refresh the app by logging out and back in to see if the activities appear after a refresh. OR Ch... show fix »
 
Search
No sorting or filtering for excursions

🛠️ Manually categorize excursions by creating a list in a note-taking app based on your preferences.... show fix »
No sorting or filtering for excursions

🛠️ Manually create a list of excursions you are interested in and categorize them in a notes app for ea... show fix »
No sorting or filtering for excursions

🛠️ Manually create a list of excursions you are interested in and categorize them in a note-taking app... show fix »
 
Freezing
App freezes or gives error messages

🛠️ Force close the app by swiping up from the bottom of the screen and swiping the app off the screen,... show fix »
App freezes or gives error messages

🛠️ Force close the app by swiping it away in the app switcher and then reopen it to see if the issue re... show fix »
App freezes or gives error messages

🛠️ Force close the app by swiping it away in the app switcher and then reopen it to see if the issue re... show fix »
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 Contact Support
Developer:
Holland America Line Inc
Email:
  https://www.hollandamerica.com/en_US/contact-us.html
Website:
🌐 www.hollandamerica.com
Terms/Privacy:
⚔️ https://www.hollandamerica.com/en_US/legal-privacy/privacy-policy.html
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 Private Data Holland America Line Navigator collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.

 Breakdown of Software Ratings
Positive experience
87.3%

Negative experience
6.9%

Neutral
5.9%

~ from our NLP analysis of 22,425 combined software ratings.