fix problems on SeTracker [iphone]

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—— Run into issues on SeTracker? Get help pending when official support gets back to you!

SeTracker
Info:
company: 安全守护
: http://en.3g-elec.com
: en.3g-elec.com
Chat with our AI-based SeTracker Support
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Messages issue

Limited text messaging functionality

Fix: Review the app's settings to ensure that text messaging features are enabled. Go to 'Settings' within the app and look for messaging options... ⇲

Group chat feature does not work as expected

Fix: Ensure that all participants in the group chat have the latest version of the app installed. Outdated versions can lead to compatibility iss... ⇲
 
UI issue

Confusing user interface

Fix: Take some time to explore the app's features. Familiarize yourself with the layout by tapping on different sections to see what they do. Thi... ⇲

Translation issues in the app

Fix: Change the app language settings if available. Go to the app settings and look for a language option to select your preferred language. OR... ⇲
 
Ads issue

Ads in the app

Fix: Check if there is a premium version of the app available for purchase that removes ads. This can often enhance your experience by providing... ⇲
 
Settings issue

Difficult to set time

Fix: Ensure that your watch is properly synced with your iPhone. Go to the app settings and look for a 'Sync' option to update the time settings... ⇲
 
Support issue

Poor instructions

Fix: Look for online resources such as forums, FAQs, or video tutorials that may provide clearer instructions on how to use the app effectively.... ⇲
 
Network issue

Connection issues with the watch

Fix: Restart both your iPhone and the watch. This can often resolve temporary connectivity issues. Turn off both devices, wait a few seconds, and... ⇲

Inconsistent location tracking

Fix: Ensure that the app has permission to run in the background. Go to 'Settings' > 'Privacy' > 'Location Services' > SeTracker and select 'Alwa... ⇲
 
Audio issue

Voice messaging does not always work

Fix: Check your microphone settings on the iPhone. Go to 'Settings' > 'Privacy' > 'Microphone' and ensure that SeTracker has permission to access... ⇲
 
Customization issue

Time format only in military time

Fix: Check the app settings to see if there is an option to change the time format. Some apps allow you to toggle between 12-hour and 24-hour for... ⇲
 
Account issue

Multiple profiles can disappear

Fix: Regularly back up your profiles if the app provides an export feature. This way, you can restore them if they disappear. OR Check for any... ⇲

Cannot re-add deleted watches

Fix: Check if there is an option in the app to restore deleted devices. Some apps have a recovery feature for recently deleted items. OR If no... ⇲
 
Installation issue

Setup process is complicated

Fix: Follow a step-by-step guide or video tutorial that outlines the setup process. Visual aids can simplify complex instructions. OR Break do... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
52.9%

Bad experience
28.2%

Neutral
19.0%

~ from our NLP analysis of 1,186 combined software ratings.

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Prosegur SMART.

 Private Data SeTracker collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Remove ads for 12 months: $2.99 Remove all ads in the app for 12 months
  2. Remove ads for 1 month: $0.49 Remove all ads in the app for 1 month
  3. Remove ads for 12 months: $2.99 Remove all ads in the app for 12 months
  4. Remove ads for 6 months: $1.99 Remove all ads in the app for 6 months
  5. Remove ads for 1 month: $0.49 Remove all ads in the app for 1 month
  6. Remove ads for 1 month: $0.49 Remove all ads in the app for 1 month
  7. Remove ads for 12 months: $2.99 Remove all ads in the app for 12 months
  8. Remove ads for 12 months: $3.99 Remove all ads in the app for 12 months
  9. Remove ads for 1 month: $0.99 Remove all ads in the app for 1 month
  10. Remove ads for 12 months: $2.99 Remove all ads in the app for 12 months