fix problems on YCC365 Plus [iphone]

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—— Run into issues on YCC365 Plus? Get help pending when official support gets back to you!

YCC365 Plus
Info:
company: 俊 刘
: http://www.ihome-iot.com
: download.closeli.com
Chat with our AI-based YCC365 Plus Support
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Camera issue
Frequent disconnections from camera

Fix: 1. Check Wi-Fi signal strength: Ensure your camera is within range of your Wi-Fi router. If the signal is weak, consider moving the router c... »»
 
Slow issue
Slow load times for notifications

Fix: 1. Check your internet speed: Use a speed test app to ensure your internet connection is fast enough for streaming and notifications. 2. Clo... »»
 
Ads issue
Invasive advertisements in app

Fix: 1. Check for a premium version: Look in the app settings to see if there’s an option to upgrade to a premium version that removes ads. 2. Us... »»
 
Payments issue
Limited functionality without cloud subscription

Fix: 1. Explore free features: Familiarize yourself with the features available without a subscription. Check the app settings for any free optio... »»
Confusing cloud subscription terms

Fix: 1. Review the app's settings: Look for a section that explains the subscription terms in detail. 2. Research online: Search for user reviews... »»
 
Video issue
Difficulty saving video recordings

Fix: 1. Check storage permissions: Go to Settings > Privacy > Photos and ensure YCC365 Plus has permission to access your photos and videos. 2. E... »»
Lagging video feed

Fix: 1. Check your internet speed: Use a speed test app to ensure your connection is fast enough for streaming. 2. Reduce the number of devices o... »»
 
Support issue
Lack of documentation for app

Fix: 1. Explore in-app help: Check the app for any help or FAQ sections that may provide guidance on usage. 2. Search online: Look for user forum... »»
Poor customer support response

Fix: 1. Use in-app support: If available, use any in-app support features to submit your queries or issues. 2. Check online forums: Look for user... »»
 
Installation issue
Inability to uninstall app

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve issues with uninstalling apps. After restarting, try uninstalling again by p... »»
 
Notifications issue
False motion detection alerts

Fix: 1. Adjust sensitivity settings: Go into the app settings and look for motion detection sensitivity. Lower the sensitivity to reduce false al... »»
 
Settings issue
Limited settings on iPad version

Fix: 1. Check for updates: Ensure that the app is updated to the latest version, as updates may add more features. 2. Use the iPhone version: If... »»
 
Updates issue
No option to revert to older app versions

Fix: 1. Check for backups: If you have previously backed up your iPhone using iTunes or iCloud, you may be able to restore an older version of th... »»
 
Security issue
Security vulnerabilities in camera

Fix: 1. Update firmware: Regularly check for firmware updates for your camera, as these often include security patches. 2. Change default passwor... »»
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 what users are saying
Bad experience
62.2%

Good experience
28.6%

Neutral
9.3%

~ from our NLP analysis of 1,642 combined software ratings.

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 Private Data YCC365 Plus collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Diagnostics
    • Other Data