fix problems on Yoosee [iphone]

—— Run into issues on Yoosee? Get help pending when official support gets back to you!

Yoosee

Info:

company: Gwell Inc

: http://Yoosee.co

: Yoosee.co

Chat with our AI-based Yoosee Support

🛠️ Common Yoosee Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Network error messages

Fix: 1. Check your internet connection: Ensure that your Wi-Fi is working properly by testing it with other devices. If your internet is down, re... ⇲

Camera disconnects frequently

Fix: 1. Check Wi-Fi signal strength: Ensure that the camera is within range of your Wi-Fi router. If the signal is weak, consider moving the rout... ⇲

Privacy issue

Mobile tracking feature interferes with manual control

Fix: 1. Disable mobile tracking: Go to the settings in the Yoosee app and look for the mobile tracking feature. Turn it off to regain manual cont... ⇲

Clipboard access without user consent

Fix: 1. Review app permissions: Go to your iPhone settings, find Yoosee, and check what permissions are granted. If clipboard access is not neces... ⇲

Video issue

Delay in video feed

Fix: 1. Check your internet speed: Use a speed test app to check your internet speed. A slow connection can cause delays. 2. Reduce video qualit... ⇲

Camera issue

Inability to record to camera roll

Fix: 1. Check app permissions: Go to your iPhone settings, find Yoosee, and ensure that it has permission to access your photos. 2. Use the app'... ⇲

Difficulty in setting up camera

Fix: 1. Follow the setup guide: Refer to the user manual or online setup guide for step-by-step instructions. 2. Ensure proper power supply: Mak... ⇲

Inability to reboot camera remotely

Fix: 1. Power cycle the camera manually: If you cannot reboot remotely, unplug the camera and plug it back in to reset it. 2. Use the app to che... ⇲

Security issue

Nag screen for password complexity

Fix: 1. Change your password: Create a password that meets the complexity requirements (e.g., a mix of uppercase, lowercase, numbers, and symbols... ⇲

UI issue

Broken English in app instructions

Fix: 1. Use translation apps: If the instructions are unclear, use a translation app to help understand the text better. 2. Look for online reso... ⇲

Lack of user-friendly interface for alarms

Fix: 1. Explore app settings: Familiarize yourself with the app's settings to find alarm options. 2. Use visual aids: If available, refer to onl... ⇲

Network issue

Cloud access issues

Fix: 1. Check your internet connection: Ensure that your device is connected to the internet. 2. Verify cloud service status: Sometimes, cloud s... ⇲

Confusing connection process

Fix: 1. Follow a detailed guide: Look for a step-by-step guide online or in the app to help clarify the connection process. 2. Ensure correct Wi... ⇲

Inability to connect to network after inactivity

Fix: 1. Check power settings: Ensure that the camera is not going into sleep mode or power-saving mode that disconnects it from the network. 2.... ⇲

Updates issue

Inconsistent app performance after updates

Fix: 1. Restart your device: Sometimes, a simple restart can resolve performance issues after an update. 2. Clear app cache: If the app allows,... ⇲

Background issue

Limited functionality without app open

Fix: 1. Keep the app running: To maintain full functionality, keep the Yoosee app open in the background while using other apps. 2. Adjust phone... ⇲

Notifications issue

Unwanted motion notifications

Fix: 1. Adjust notification settings: Go to the app settings and modify the motion detection settings to reduce or eliminate unwanted notificatio... ⇲

Inability to disable eye rest notification

Fix: 1. Check app settings: Look for an option in the app settings to disable eye rest notifications. 2. Adjust notification preferences: If the... ⇲

Account issue

Camera password reset issues

Fix: 1. Use the reset option: If available, use the password reset option in the app to change your camera password. 2. Refer to the manual: Che... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

80.8%

Bad experience

13.6%

Neutral

5.5%

~ from our NLP analysis of 9,979 combined software ratings.

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Private Data Yoosee collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Browsing History
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Browsing History
- Identifiers
- Usage Data
- Diagnostics