—— Run into issues on Parental Control App? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app's settings to ensure that the time limits are set correctly. Go to the 'Time Management' section and review the daily limits f... ⇲
Fix: After a phone upgrade, ensure that the Kidslox app is updated to the latest version. Go to the App Store, search for Kidslox, and tap 'Updat... ⇲
Fix: Check the lockdown settings to ensure that the apps you want to keep visible are not restricted. Go to 'Lockdown Mode' settings and review t... ⇲
Fix: Check the app settings to see if there is an option to lock the app order. If available, enable this feature to prevent random reordering du... ⇲
Fix: If you want to access premium features, download the Kidslox PC app from the official website. Follow the installation instructions and log... ⇲
Fix: Ensure that the app has the necessary permissions to track usage accurately. Go to your device's settings, find Kidslox, and check that all... ⇲
Fix: Check your internet connection, as a slow or unstable connection can affect the app's performance. Switch to a stronger Wi-Fi network or ens... ⇲
Fix: Review the app's privacy settings to ensure that you are comfortable with the data being collected. Go to the 'Privacy' section in the app a... ⇲
Fix: Adjust the notification settings within the Kidslox app. Go to 'Notifications' in the settings and customize the frequency or type of notifi... ⇲
Fix: Check your device's settings to ensure that Kidslox is not set to automatically reinstall. Go to 'Settings' > 'General' > 'iPhone Storage' a... ⇲
Fix: Review the app's settings to see if there are any options for managing text and call access. If limited, consider using additional parental... ⇲
Fix: Review the app's settings to see if there are restrictions in place for specific apps. Go to 'App Management' and ensure that the apps you w... ⇲
Fix: Check if there is an option in the app settings to enable or disable time tracking when the device is off. Adjust this setting if available.... ⇲
Fix: Take time to familiarize yourself with the scheduling interface. Explore all available options and settings to better understand how to navi... ⇲
Fix: Utilize the app's FAQ section or help resources for common issues. This can often provide quicker solutions than waiting for technical suppo... ⇲
Fix: Ensure that all devices are running the same version of the Kidslox app. Update each device through the App Store to maintain consistency.... ⇲