fix problems on HearingOS [iphone]

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—— Run into issues on HearingOS? Get help pending when official support gets back to you!

hearingOS - Hearing Aid App
Info:
company: hearingOS GmbH
: http://www.hearingos.com/support
: www.hearingos.com
Chat with our AI-based hearingOS Support
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Audio issue

Sound delay causes echo

Fix: Try adjusting the audio settings within the app. Look for options related to latency or sound processing and experiment with different setti... ⇲

Poor noise cancellation

Fix: Adjust the noise cancellation settings within the app. Look for options that allow you to enhance or modify the noise cancellation features... ⇲

Requires external speakers for functionality

Fix: If you have external speakers, ensure they are properly connected and configured in the app settings. Check the app's audio output settings... ⇲

Sound quality is poor

Fix: Adjust the equalizer settings within the app to enhance sound quality. Experiment with different presets or manual adjustments to find a set... ⇲
 
Network issue

hearingOS frequently disconnects

Fix: Ensure that your iPhone's Bluetooth is functioning properly. Go to Settings > Bluetooth, and toggle it off and back on. Also, try forgetting... ⇲
 
Crashes issue

hearingOS crashes on startup

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲
 
Performance issue

Inconsistent performance

Fix: Keep the app updated to the latest version, as updates often include performance improvements and bug fixes. Check the App Store for any ava... ⇲
 
Account issue

Difficult to cancel subscription

Fix: To cancel your subscription, go to Settings > [your name] > Subscriptions on your iPhone. Find the hearingOS app in the list and select it t... ⇲
 
Support issue

No clear instructions provided

Fix: Explore the app's settings and help section thoroughly. Many apps have hidden tips or FAQs that can provide guidance on usage. OR Look fo... ⇲
 
Compatibility issue

hearingOS does not work with all hearing aids

Fix: Check the app's compatibility list to ensure your hearing aid model is supported. If it is not, consider reaching out to the manufacturer fo... ⇲

Limited usability in dynamic environments

Fix: Try using the app in quieter settings or adjust the noise cancellation settings to better filter out background noise when in dynamic enviro... ⇲
 
Payments issue

High annual subscription cost

Fix: Evaluate the features offered by the app and determine if they justify the cost. If not, consider looking for alternative apps that provide... ⇲
 
Freezing issue

hearingOS freezes during use

Fix: Close any other apps running in the background to free up system resources. This can help improve the app's performance and reduce freezing... ⇲
 
Ads issue

False advertising regarding functionality

Fix: Document specific instances where the app does not meet advertised features. This can help you understand the limitations and adjust your ex... ⇲
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 what users are saying
Good experience
76.5%

Bad experience
18.2%

Neutral
5.2%

~ from our NLP analysis of 2,067 combined software ratings.

 Switch to these Alternatives:
Hearing Aid - Sound Amplifier
HEARING AID APP:PETRALEX 4 EAR
LISTENING DEVICE, HEARING AID
ReSound Smart
ReSound Smart 3D
Bose® Hear
Hearing Aid app & Amplifier
Easy Line Remote
Oticon Companion
MDHearing

 Private Data hearingOS collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. hearingOS Premium Subscription: $12.99 Hear everything clearly
  2. hearingOS Ultra Saver: $99.99 This application receives constant updates.
  3. hearingOS Starter Subscription: $9.99 This application receives constant updates.
  4. hearingOS Saver Subscription: $23.99 Hear everything clearly
  5. hearingOS Super Saver: $83.99 This application receives constant updates.