fix problems on SC [iphone]

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—— Run into issues on SC ? Get help pending when official support gets back to you!

SC Mobile Banking (UAE)
Info:
company: Standard Chartered Bank
: http://breeze.standardchartered.com
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Settings issue

Credit card limit setting removed

Fix: Check if there are any alternative methods to manage your credit limit through the app. Sometimes, banks allow you to set limits through the... ⇲
 
UI issue

No confirm button for changes

Fix: To ensure that changes are made correctly, take a screenshot of your settings before making any changes. After making changes, compare the n... ⇲
 
Compatibility issue

Lack of iPhone 5 support

Fix: If you are using an iPhone 5, consider upgrading to a newer model that is supported by the app. This will ensure you have access to all feat... ⇲

No support for larger display phones

Fix: If you have a larger display phone, try adjusting the display settings on your device. Go to Settings > Display & Brightness and see if chan... ⇲
 
Features issue

Limited features for mobile banking

Fix: Explore the app's settings and features thoroughly. Sometimes, features may be hidden or not immediately obvious. Check for any updates or a... ⇲
 
Updates issue

SC not working properly after update

Fix: Try uninstalling and reinstalling the app. This can often resolve issues that arise after an update. To do this, press and hold the app icon... ⇲
 
Crashes issue

Frequent crashes after login

Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. This... ⇲

SC restarts repeatedly

Fix: Force close the app by double-tapping the home button and swiping up on the app to close it. Then, reopen the app to see if the issue persis... ⇲

Crashing on iOS 12.5

Fix: Ensure that your iPhone is running the latest version of iOS that is compatible with your device. Go to Settings > General > Software Update... ⇲
 
Glitches issue

Poor interface with glitches

Fix: Restart your iPhone to refresh the system. This can often resolve minor glitches and improve app performance. To restart, press and hold the... ⇲
 
Payments issue

Unable to make payments

Fix: Double-check your payment information to ensure it is correct. Go to the payment settings in the app and verify that all details are accurat... ⇲
 
Security issue

Removed Apple Pay verification

Fix: Check if Apple Pay is still set up correctly in your Wallet app. If not, try removing and re-adding your card to see if that resolves the is... ⇲

SC shows device is jailbroken

Fix: If you are not aware of any jailbreak, ensure that your device is running the official iOS version. You may need to restore your iPhone usin... ⇲
 
Login issue

Login issues after iOS 9.3 update

Fix: Reset your password through the app or website if you are having trouble logging in. Look for the 'Forgot Password' option and follow the pr... ⇲
 
Bugs issue

Bugs and crashes after update

Fix: Report the bugs through the app's feedback option if available, as this can help developers identify and fix issues in future updates. OR... ⇲
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 what users are saying
Good experience
89.9%

Bad experience
9.5%

Neutral
0.6%

~ from our NLP analysis of 179 combined software ratings.

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 Private Data SC collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location