fix problems on VSCO [iphone]

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—— Run into issues on VSCO? Get help pending when official support gets back to you!

VSCO: Photo & Video Editor
Info:
company: Visual Supply Company
: https://support.vsco.co
: vsco.co
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Downloads issue

Inability to download images from journals

Fix: 1. Take screenshots: If you need to save images from your journal, take screenshots as a workaround until the feature is restored. OR 2.... ⇲
 
Glitches issue

VSCO glitches on iPad

Fix: 1. Restart your iPad: Press and hold the power button until the 'slide to power off' slider appears. Slide it to turn off your iPad. After i... ⇲
 
UI issue

Photos blown up in feed

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. A poor connection can cause images to load incorre... ⇲

Difficulty rotating photos

Fix: 1. Use the built-in photo editing feature: Open the photo in the Photos app, tap 'Edit', then use the crop tool to rotate the image. Save th... ⇲

White line appears on cropped photos

Fix: 1. Adjust the crop: Try cropping the photo again, ensuring that the aspect ratio is correct. Sometimes, adjusting the crop slightly can elim... ⇲

Confusing new layout

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with the new layout. Check the help section for tips... ⇲

Tedious process to save edits

Fix: 1. Save edits in batches: Instead of saving each edit individually, try to edit multiple photos and save them all at once to streamline the... ⇲
 
Search issue

Poor friend discovery and search

Fix: 1. Use social media links: Share your VSCO profile link on other social media platforms to connect with friends. You can find your profile l... ⇲
 
Customization issue

Manual adjustment filters locked for free users

Fix: 1. Use alternative apps: Consider using other free photo editing apps that offer manual adjustments, such as Snapseed or Lightroom Mobile, u... ⇲
 
Crashes issue

VSCO crashes on startup

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button) to see all open apps. Swipe up on VSCO to c... ⇲
 
Camera issue

Loss of ability to save edited photos to camera roll

Fix: 1. Check permissions: Go to Settings > Privacy > Photos, and ensure that VSCO has permission to access your photos. If not, enable it. OR... ⇲

Inability to edit photos directly from camera roll

Fix: 1. Import photos into VSCO: Open VSCO, tap the '+' icon to import photos from your camera roll, then edit them within the app. OR 2. Use... ⇲
 
Uploads issue

Inability to batch upload photos

Fix: 1. Upload photos individually: While batch uploading may not be available, you can upload photos one at a time. Select a photo, edit it, and... ⇲
 
Ads issue

Frequent pop-ups for premium membership

Fix: 1. Dismiss pop-ups: Simply tap 'X' or 'Close' on the pop-ups to continue using the app. They will appear less frequently as you use the app... ⇲
 
Settings issue

Removal of journal feature

Fix: 1. Use alternative journaling apps: Consider using other journaling apps like Day One or Journey to maintain your journaling habit. OR 2.... ⇲
 
Account issue

Issues with account verification

Fix: 1. Check your email: Ensure you are checking the correct email account for the verification link. Sometimes, it may end up in the spam folde... ⇲
 
Payments issue

Loss of access to purchased filters

Fix: 1. Restore purchases: Go to the app settings and look for an option to restore purchases. This may help you regain access to your filters.... ⇲
 
Bugs issue

Collage feature is buggy

Fix: 1. Restart the app: Close VSCO completely and reopen it to see if the collage feature works better after a restart. OR 2. Use alternative... ⇲
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 what users are saying
Good experience
92.5%

Bad experience
5.4%

Neutral
2.2%

~ from our NLP analysis of 259,350 combined software ratings.

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 Private Data VSCO collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Yearly Plus: $29.99 Photo and video editor with 200+ presets
  2. The Aesthetic Series: $0.00 With natural tones, subtle color shifts and slight dimming, Aesthetic is inspired by classic analog film. Well-suited for interiors, portraits, and food photography, this A Series is free for a limited time.
  3. Hypebeast / HB: $0.00 Built with fashion and lifestyle editorial giants Hypebeast, these bold and modern Presets excel in a variety of situations. From high contrast portraits to gritty urban streets, HB1 and HB2 capture the progressive visual aesthetics of both brands
  4. Monthly Plus: $7.99 Photo and video editor with 200+ presets
  5. Distortia Pack: $0.00 Celebrate VSCO’s 5th anniversary with the free, limited edition Distortia Pack. Reimagine the boundaries of color with these presets, created for unconventional looks and customizations. Download now for free — it’s our gift to you.
  6. Krochet Kids intl.: $0.00 The KKi x VSCO® Presets are vivid and warm, perfect for portraits and outdoor environments. Donate to support job creation for women in Peru at krochetkids.org/vsco-donate
  7. Yearly Plus: $29.99 Photo and video editor with 200+ presets
  8. We the Creators: $0.00 Our free limited time We the Creators preset.
  9. NikeLab ACG: $0.00 Created for use in an urban setting, the NikeLab ACG preset’s moody tones and heavy shadows are ideal for bright city lights and intense climate conditions. Explore images and share your own using the hashtag #ACG. Free for a limited time.
  10. Nike Sportswear / Tech Pack: $0.00 To celebrate the release of the new Nike Tech Pack, Nike Sportswear partners with VSCO to create a bold, duotone preset punctuated by black and red hues. #techpack