fix problems on Tezza [iphone]

—— Run into issues on Tezza? Get help pending when official support gets back to you!

Tezza: Aesthetic Photo Editor

Info:

company: Tezza App LLC

: http://www.shoptezza.com

Chat with our AI-based Tezza Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

glitches in templates

Fix: 1. Restart the app to see if the glitches resolve themselves. 2. Check for app updates in the App Store. Go to the App Store, tap on your p... »»

19% of users had this problem

app crashes frequently

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates. 2... »»

14% of users had this problem

Video issue

output files limited to low resolution

Fix: 1. Check your app settings to ensure you are exporting at the highest resolution available. Look for an export or output settings option wit... »»

issues with video exporting

Fix: 1. Ensure you have enough storage space on your device for the exported video. Go to Settings > General > iPhone Storage to check available... »»

Storage issue

inability to save edited photos

Fix: 1. Ensure you have granted the app permission to access your photos. Go to Settings > Privacy > Photos and check if Tezza is allowed access.... »»

inability to save different filter versions

Fix: 1. As a workaround, take screenshots of your filter settings before applying them. This way, you can manually recreate the settings later.... »»

inability to access previously edited photos

Fix: 1. Check if the edited photos are saved in a different album or location within the app. 2. Ensure that you are logged into the correct acc... »»

Syncing issue

imported photos not appearing

Fix: 1. Check if the imported photos are in a supported format. Tezza may not support certain file types. 2. Ensure that the app has permission... »»

Support issue

lack of customer support response

Fix: 1. Check the app for any FAQs or help sections that may provide answers to common issues. 2. Look for community forums or user groups onlin... »»

missing tutorials for new features

Fix: 1. Check the app's official website or social media pages for any tutorial videos or guides that may have been posted. 2. Look for user-gen... »»

Permissions issue

filters not accessible despite subscription

Fix: 1. Log out of your account and log back in to refresh your subscription status. 2. Check for any app updates that may address this issue. G... »»

inconsistent access to features based on photo permissions

Fix: 1. Check the permissions for the app in your iPhone settings. Go to Settings > Privacy > Photos and ensure Tezza has the necessary permissio... »»

Slow issue

slow performance in studio feature

Fix: 1. Close other apps running in the background to free up memory. 2. Restart your iPhone to clear temporary files and refresh system perform... »»

UI issue

difficulty adjusting sliders

Fix: 1. Ensure you are using the latest version of the app, as updates may fix slider responsiveness issues. 2. Try tapping and holding the slid... »»

no undo button

Fix: 1. As a workaround, consider saving multiple versions of your project at different stages. This way, you can revert to a previous version if... »»

frustrating user interface

Fix: 1. Take time to explore the app and familiarize yourself with its layout and features. Sometimes, frustration comes from unfamiliarity. 2.... »»

Loading issue

app does not load properly

Fix: 1. Restart your iPhone to clear any temporary issues that may be affecting app performance. 2. Ensure you have a stable internet connection... »»

Updates issue

disappearing footage after updates

Fix: 1. Before updating the app, back up your projects by exporting them to your camera roll or another storage option. 2. If footage disappears... »»

Ads issue

constant prompts to restore subscription

Fix: 1. Log out of your account and log back in to refresh your subscription status. 2. Check your subscription status in the App Store under yo... »»

Downloads issue

lack of estimated download times for videos

Fix: 1. Monitor your device's storage and internet speed, as these factors can affect download times. 2. As a workaround, try timing your downlo... »»