fix problems on 24FPS [iphone]

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—— Run into issues on 24FPS? Get help pending when official support gets back to you!

24FPS: Aesthetic Video Effects
Info:
company: Polarr, Inc.
: http://support.polarr.co
: www.polarr.com
Chat with our AI-based 24FPS Support
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Bugs issue

import feature not working

Fix: 1. Ensure that the video files you are trying to import are in a compatible format. Check the app documentation for supported formats. 2. R... ⇲

bugs with QR codes

Fix: 1. Ensure you are using a clear and high-quality QR code. If the QR code is blurry or damaged, it may not scan properly. 2. Restart the app... ⇲

color adjustments not working

Fix: 1. Ensure you are applying color adjustments correctly and that you are in the right editing mode. 2. Restart the app and try applying the... ⇲
 
UI issue

filters not applying

Fix: 1. Ensure you are selecting the filter correctly and that it is being applied before exporting. 2. Restart the app and try applying the fil... ⇲

confusing user interface

Fix: 1. Take some time to explore the app and familiarize yourself with its layout. Look for tutorials or guides online that explain the features... ⇲

limited folder visibility

Fix: 1. Check the app settings to see if there are options to manage folder visibility or organization. 2. Try creating new folders within the a... ⇲

default filter issue

Fix: 1. Check the app settings to see if there is an option to reset or change the default filter. 2. Restart the app and see if the default fil... ⇲
 
Crashes issue

24FPS kicks out during import

Fix: 1. Ensure your iPhone has enough free memory. Close other apps and restart your device. 2. Check for app updates in the App Store and insta... ⇲
 
Slow issue

laggy exports

Fix: 1. Ensure your iPhone has enough storage space available. Go to Settings > General > iPhone Storage to check. 2. Close other apps running i... ⇲
 
Loading issue

styles not loading

Fix: 1. Ensure you have a stable internet connection, as some styles may require downloading. 2. Restart the app and try loading the styles agai... ⇲
 
Audio issue

issues with multiple songs

Fix: 1. Check if the app has a limit on the number of songs that can be added to a project. If so, try reducing the number of songs. 2. Ensure t... ⇲
 
Updates issue

inconsistent performance after updates

Fix: 1. After an update, restart your iPhone to ensure all changes take effect. 2. Clear the app cache if the option is available in the app set... ⇲
 
Freezing issue

24FPS not responding after inactivity

Fix: 1. Check your iPhone's settings for any battery-saving modes that may be affecting app performance. Go to Settings > Battery and adjust sett... ⇲
 
Syncing issue

missing presets after saving

Fix: 1. Ensure you are saving presets correctly by following the app's instructions. 2. Restart the app and check if the presets reappear. 3. C... ⇲
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 what users are saying
Good experience
90.8%

Bad experience
5.9%

Neutral
3.3%

~ from our NLP analysis of 11,454 combined software ratings.

 Switch to these Alternatives:
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Vont - Text on Videos
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TimeFreeze
Velomingo: Velocity Edit Maker
Node Video
Funimate Video & Motion Editor
Video Star
Compose Music Video Editor

 Private Data 24FPS collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Polarr 24FPS Monthly: $3.99 Enjoy all features in Polarr 24FPS
  2. Polarr 24FPS Studio: $3.99 Unlimited access to all features
  3. Polarr 24FPS Yearly: $23.99 Enjoy all features in Polarr 24FPS