fix problems on Nonolive [iphone]

—— Run into issues on Nonolive? Get help pending when official support gets back to you!

Nonolive - Live streaming

Info:

company: DOYU HONGKONG LIMITED

: http://www.nonolive.com

: www.nonolive.com

Chat with our AI-based Nonolive Support

🛠️ Common Nonolive Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

streamers not compensated

Fix: 1. Review the platform's policies: Familiarize yourself with Nonolive's compensation policies to understand how and when streamers are compe... ⇲

18% of users had this problem

users get banned unfairly

Fix: 1. Review community guidelines: Familiarize yourself with the community guidelines to understand what behaviors may lead to bans. This can h... ⇲

18% of users had this problem

Bugs issue

Nonolive has many bugs

Fix: 1. Update the app: Ensure you are using the latest version of Nonolive. Go to the App Store, search for Nonolive, and tap 'Update' if availa... ⇲

Privacy issue

inappropriate comments from users

Fix: 1. Use the block feature: If you encounter inappropriate comments, tap on the user’s profile and select 'Block' to prevent them from comment... ⇲

too many inappropriate requests from users

Fix: 1. Set clear boundaries: In your stream, clearly state what types of requests are acceptable and which are not. This can help set expectatio... ⇲

Compatibility issue

live streaming limited to PC and mobile

Fix: 1. Use a mobile device: If you want to stream on the go, ensure you have the Nonolive app installed on your mobile device. This allows you t... ⇲

no support for iPad version

Fix: 1. Use the iPhone version: Download the iPhone version of Nonolive on your iPad. It may not be optimized for the iPad, but it should still f... ⇲

Support issue

no response to bug reports

Fix: 1. Document the issue: Keep a detailed log of the bugs you encounter, including steps to reproduce them. This can help you track patterns an... ⇲

Account issue

password change issues

Fix: 1. Reset your password: If you are having trouble changing your password, go to the login screen and select 'Forgot Password?' Follow the pr... ⇲

Video issue

live streams often do not work

Fix: 1. Check your internet connection: Ensure you have a strong and stable internet connection. Switch between Wi-Fi and mobile data to see if t... ⇲

poor video quality

Fix: 1. Adjust streaming settings: Check if there are options in the app to adjust video quality settings. Lowering the resolution may help impro... ⇲

Crashes issue

Nonolive crashes after updates

Fix: 1. Reinstall the app: If the app crashes after an update, uninstall Nonolive and then reinstall it from the App Store. This can resolve issu... ⇲

UI issue

no option to go back during live stream

Fix: 1. Use the pause feature: If available, use the pause feature to take a break and gather your thoughts. This can help you manage the flow of... ⇲

Network issue

lagging streams

Fix: 1. Check your internet speed: Use a speed test app to ensure your upload speed is sufficient for streaming. If it’s low, consider switching... ⇲

difficulties logging in

Fix: 1. Reset your password: If you are having trouble logging in, use the 'Forgot Password?' feature to reset your password via your email. 2.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

68.2%

Bad experience

25.1%

Neutral

6.7%

~ from our NLP analysis of 1,300 combined software ratings.

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Private Data Nonolive collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Identifiers
- Usage Data
- Other Data

Cost of Subscriptions

1,399 Coins: $13.99 User could get 1,399 Coins.
99 Coins: $0.99 User could get 99 Coins.
399 Coins: $3.99 User could get 399 Coins.
999 Coins: $9.99 User could get 999 Coins.
199 Coins: $1.99 User could get 199 Coins.
4,999 Coins: $49.99 User could get 4,999 Coins.
91 coins: $0.99 User can get 91 coins
334 coins: $3.99 User can get 334 coins
371 coins: $3.99 User can get 371 coins
400 coins: $3.99 User can get 400 coins