fix problems on CITGO Pay [iphone]

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—— Run into issues on CITGO Pay? Get help pending when official support gets back to you!

CITGO Pay
Info:
company: P97 Networks, Inc.
: https://fuelinggood.com/contact-us
Chat with our AI-based CITGO Pay Support
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Bugs issue

CITGO Pay shuts off pump during use

Fix: 1. Ensure that your phone's battery is sufficiently charged. Low battery levels can cause the app to malfunction. 2. Check for any app upda... ⇲

Inconsistent discount application

Fix: 1. Verify that you are logged into your CITGO Pay account before making a purchase. Discounts may only apply when logged in. 2. Check the t... ⇲

Error messages when trying to use app

Fix: 1. Restart the app to see if the error resolves itself. Close the app completely and reopen it. 2. Check for app updates in the App Store a... ⇲

No receipt paper at pump

Fix: 1. Check if the pump has a digital receipt option. Some pumps allow you to receive a receipt via email or through the app. 2. If a digital... ⇲

Fuel dispensing stops at $64.80 limit

Fix: 1. Check if there are any settings in the app that limit the maximum amount for fuel purchases. Adjust if possible. 2. Try using a differen... ⇲
 
Payments issue

CITGO Pay unable to process payments

Fix: 1. Check your internet connection. A stable connection is necessary for processing payments. Switch between Wi-Fi and cellular data if neede... ⇲
 
Login issue

Login issues

Fix: 1. Ensure you are entering the correct username and password. Check for any typos or case sensitivity. 2. If you forgot your password, use... ⇲
 
Compatibility issue

CITGO Pay does not work at certain stations

Fix: 1. Verify that the station you are at is a participating CITGO location. Not all stations may support the app. 2. Check your internet conne... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
96.9%

Bad experience
1.9%

Neutral
1.2%

~ from our NLP analysis of 1,681 combined software ratings.

 Switch to these Alternatives:
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earnify
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 Private Data CITGO Pay collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics