A. 1. Check system requirements: Visit The Sun's website or the App Store page to confirm the minimum iOS version required for the app. Ensure your device meets these requirements. 2. Update your device: If your device is compatible but running an older version of iOS, go to Settings > General > Software Update to install the latest version of iOS available for your device.

B. 3. Consider using a different device: If possible, try accessing The Sun app on a different device that meets the compatibility requirements to see if the experience improves.