fix problems on The Sun [iphone]

—— Run into issues on The Sun ? Get help pending when official support gets back to you!

The Sun Mobile - Daily News

Info:

company: News UK & Ireland Limited

: https://www.the-sun.com/

: www.the-sun.com

Chat with our AI-based The Sun Support

🛠️ Common The Sun Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

The Sun freezes while watching stream

Fix: 1. Close the app completely: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps.... ⇲

0% of users had this problem

slow loading times

Fix: 1. Clear the app cache: Go to Settings > General > iPhone Storage. Find The Sun app and tap on it. If there's an option to 'Offload App', se... ⇲

0% of users had this problem

Crashes issue

frequent crashes

Fix: 1. Update the app: Open the App Store, tap on your profile icon, and check for updates for The Sun app. Installing the latest version can fi... ⇲

Offline issue

limited offline functionality

Fix: 1. Download content for offline use: If The Sun app allows you to download articles or videos, look for a download option within the app. Th... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if The Sun app has a help or FAQ section within the app. This can provide immediate answers to common issues w... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > The Sun and ensure that notifications are enabled. Adjust the alert style a... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings and look for any customization options available. Some apps have hidden features that allow you... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for The Sun app. This will prevent the app f... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Visit The Sun's website or the App Store page to confirm the minimum iOS version required for the app. Ensure... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

72.2%

Bad experience

26.4%

Neutral

1.4%

~ from our NLP analysis of 1,390 combined software ratings.

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Private Data The Sun collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics