fix problems on Email [iphone]

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—— Run into issues on Email? Get help pending when official support gets back to you!

Email - Edison Mail
Info:
company: Edison Software Inc.
: http://mailsupport.edison.tech
: mail.edison.tech
Chat with our AI-based Email Support
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Loading issue

Emails need to fully load before deletion

Fix: 1. Wait for the email to load: If you are trying to delete an email that hasn’t fully loaded, wait a moment for it to load completely before... ⇲
 
UI issue

Swipe gestures are inconsistent

Fix: 1. Check for app updates: Go to the App Store and ensure that you have the latest version of Edison Mail, as updates often fix bugs related... ⇲

Difficulty in navigating contacts

Fix: 1. Use the search function: If you have many contacts, use the search bar within the contacts section to quickly find the contact you need.... ⇲
 
Notifications issue

Unreliable push notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Edison Mail and ensure that notifications are enabled. Make sure that 'Allo... ⇲

Emails sometimes go to outbox without notification

Fix: 1. Check your internet connection: Ensure you have a stable internet connection when sending emails. If the connection drops, emails may get... ⇲
 
Account issue

Inability to view certain email accounts

Fix: 1. Check account settings: Go to Settings > Mail > Accounts and ensure that the email account is properly configured and enabled. 2. Remove... ⇲
 
Spam issue

Frequent spam emails

Fix: 1. Use the spam filter: Mark unwanted emails as spam within the app. This helps the app learn which emails to filter out in the future. 2.... ⇲
 
Bugs issue

Email occasionally shows incorrect unread email count

Fix: 1. Refresh the inbox: Pull down on the inbox screen to refresh the email list, which may correct the unread count. 2. Restart the app: Clos... ⇲

Issues with email deletion

Fix: 1. Ensure the app is updated: Go to the App Store and check for updates to Edison Mail, as updates can fix bugs related to email deletion.... ⇲
 
Payments issue

High pricing for premium features

Fix: 1. Evaluate your needs: Determine which premium features you truly need. If you can manage without them, consider using the free version of... ⇲
 
Privacy issue

Data privacy concerns

Fix: 1. Review privacy settings: Go to the app settings and review any privacy options available. Ensure that you are comfortable with the permis... ⇲
 
Updates issue

Email crashes or malfunctions after updates

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve issues that occur after an update. 2. Clear app cache: Go to Settings > Gen... ⇲
 
Printing issue

Problems with printing shipping labels

Fix: 1. Check printer connection: Ensure that your printer is connected to the same Wi-Fi network as your iPhone. 2. Use the share feature: Open... ⇲
 
Compatibility issue

Inconsistent performance across multiple accounts

Fix: 1. Check account settings: Ensure that each email account is configured correctly within the app. Go to Settings > Mail > Accounts and revie... ⇲
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 what users are saying
Good experience
88.0%

Bad experience
7.6%

Neutral
4.4%

~ from our NLP analysis of 70,385 combined software ratings.

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 Private Data Email collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • User Content
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Edison Mail+: $14.99 Advanced Email Experience
  2. Edison Mail+: $9.99 Advanced Email Experience
  3. Edison Mail+: $99.99 Advanced Email Experience
  4. Edison Mail+: $66.99 Advanced Email Experience
  5. Edison Mail+: $9.99 Advanced Email Experience
  6. Edison Mail+: $14.99 Advanced Email Experience
  7. Edison Mail+: $14.99 Advanced Email Experience
  8. Edison Mail+: $66.99 Advanced Email Experience
  9. Edison Mail+: $99.99 Advanced Email Experience
  10. Edison Mail+: $99.99 Advanced Email Experience