fix problems on American Idol [iphone]

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—— Run into issues on American Idol? Get help pending when official support gets back to you!

American Idol - Watch and Vote
Info:
company: Disney
: http://abc.com/feedback
: abc.com
Chat with our AI-based American Idol Support
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Registration issue

Difficulties in account creation

Fix: 1. Ensure you are using a valid email address and that it is not already associated with another account. 2. Check for any typos in your em... ⇲
 
Loading issue

American Idol fails to load after commercials

Fix: 1. Ensure your internet connection is stable. Test your connection by loading other apps or websites. 2. Clear the app's cache by going to... ⇲
 
UI issue

Inconsistent user interface

Fix: 1. Check for app updates in the App Store. Open the App Store, tap on your profile icon, and scroll to see if there are updates available fo... ⇲

American Idol does not rotate orientation

Fix: 1. Check if your device's orientation lock is enabled. Swipe down from the top-right corner of the screen to access the Control Center and e... ⇲

Inability to view past performances

Fix: 1. Check if there is a specific section in the app for past performances. Navigate through the app's menu to find it. 2. Ensure the app is... ⇲

Confusing voting process with multiple platforms

Fix: 1. Familiarize yourself with the voting process by checking the app's help section or FAQ. 2. Follow any official guides provided by Americ... ⇲
 
Notifications issue

Delayed voting acknowledgment

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. 2. After voting, wait... ⇲

Notifications for voting times not available

Fix: 1. Check your notification settings for the app. Go to Settings > Notifications > American Idol and ensure that notifications are enabled.... ⇲
 
Messages issue

No chat feature for users during voting

Fix: 1. Check if there are any updates available for the app that may introduce new features. Open the App Store, tap on your profile icon, and s... ⇲
 
Updates issue

Old reviews not marked as from previous versions

Fix: 1. Check the app's version history in the App Store to see if there are notes on changes made in recent updates. 2. Consider leaving a revi... ⇲
 
Account issue

American Idol locks users out due to age verification issues

Fix: 1. Ensure that you are entering the correct date of birth during the verification process. 2. If you are mistakenly locked out, try clearin... ⇲
 
Freezing issue

American Idol freezes during usage

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates. 2... ⇲
 
Login issue

Inability to access app after multiple attempts

Fix: 1. Ensure your internet connection is stable. Test your connection by loading other apps or websites. 2. Restart your iPhone to refresh the... ⇲
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 what users are saying
Good experience
56.8%

Bad experience
37.4%

Neutral
5.8%

~ from our NLP analysis of 1,712 combined software ratings.

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 Private Data American Idol collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics