A. 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Michaels app off the screen. 2. Restart your iPhone by holding down the power button until you see the 'slide to power off' option. 3. After the phone is off, turn it back on and relaunch the app. This can help clear temporary glitches.

B. 1. Ensure your app is updated to the latest version by going to the App Store, tapping on your profile icon, and scrolling to see if Michaels has an update available. 2. If the problem persists, consider uninstalling the app and reinstalling it from the App Store.