A. Ensure that you are entering the correct Lebara phone number associated with your SIM card. If you are unsure, check the packaging of your SIM card or any welcome emails from Lebara for the correct number. If you continue to face issues, try restarting the app or your device and attempt the activation process again.
B. If the app still asks for the phone number after multiple attempts, consider using the Lebara website to activate your SIM instead. Visit the official Lebara website, navigate to the activation section, and follow the prompts to activate your SIM using your phone number.