—— Run into issues on International Calling? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Ensure you have a strong and stable internet connection. Switch to Wi-Fi if you are using mobile data, or vice versa. 2. Close any backgr... ⇲
Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage > Yolla > Offload App. This will free up space and may resolve freezi... ⇲
Fix: 1. Utilize the in-app help section or FAQ to find answers to common issues. 2. Document your issues clearly and try reaching out through mul... ⇲
Fix: 1. Check your internet connection speed using a speed test app. A minimum of 1 Mbps is recommended for voice calls. 2. Switch to a different... ⇲
Fix: 1. Ensure that you have sufficient credit in your account for the call. 2. Restart the app and try making the call again. OR 1. Check if... ⇲
Fix: 1. Ensure you are connected to a strong Wi-Fi network or have a good mobile data signal. 2. Close any unnecessary applications running in th... ⇲
Fix: 1. Check the Yolla app's status page or social media for any reported outages. 2. Restart your device and the app to refresh the connection.... ⇲
Fix: 1. Check your purchase history in the app to confirm the transaction details. 2. Restart the app to refresh your account balance. OR 1. I... ⇲
Fix: 1. Review the pricing structure in the app and consider purchasing larger credit packages, which may offer better value. 2. Look for any pro... ⇲
Fix: 1. Review your recent activity to ensure there are no unauthorized transactions. 2. Change your password to secure your account. OR 1. If... ⇲
Fix: 1. Check your account settings to ensure your caller ID settings are configured correctly. 2. Restart the app to refresh the settings. OR... ⇲
Fix: 1. Ensure that your microphone permissions are enabled for the Yolla app in your iPhone settings. Go to Settings > Privacy > Microphone and... ⇲
Fix: 1. Clear your browser cache and cookies, then try logging in again. 2. Ensure you are using the correct login credentials. OR 1. Try acce... ⇲