fix problems on Rebtel [iphone]

​

—— Run into issues on Rebtel? Get help pending when official support gets back to you!

Rebtel: Top-Ups And Calls
Info:
company: Rebtel Networks AB
: https://www.rebtel.com/en/help/overview/
: www.rebtel.com
Chat with our AI-based Rebtel Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

Inaccurate call duration tracking

Fix: Check your call logs within the app to verify the duration recorded. If discrepancies exist, take screenshots of your call history and repor... ⇲
 
Payments issue

Automatic top-up without consent

Fix: Go to the app settings and look for the 'Payment' or 'Top-Up' section. Disable any automatic top-up features to prevent unauthorized charges... ⇲

High fees for adding funds

Fix: Review the payment options available in the app. Sometimes, using a different payment method (like a specific credit card or payment service... ⇲

Limited payment options

Fix: Explore the payment settings in the app to see if there are any options to add new payment methods. Sometimes, linking a different credit ca... ⇲

Frequent billing errors

Fix: Keep a detailed record of your transactions, including dates and amounts. If you notice a billing error, report it through the app's support... ⇲

Inconsistent subscription pricing

Fix: Keep track of your subscription details and any changes in pricing. Review the app's pricing page regularly for updates. OR Consider swit... ⇲
 
Network issue

Connection quality issues

Fix: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the connection improves. If using Wi-Fi, try re... ⇲

Variable call quality

Fix: Test your call quality by making calls at different times of the day to identify patterns. If quality varies significantly, it may be relate... ⇲
 
Account issue

Inability to delete account easily

Fix: Check the app settings for an option to delete your account. This is often found under 'Account' or 'Privacy' settings. Follow the prompts t... ⇲

Frequent account flagging

Fix: Review your account activity to ensure compliance with the app's terms of service. Avoid behaviors that may trigger flags, such as excessive... ⇲
 
Permissions issue

Rebtel requires access to contacts

Fix: If you are uncomfortable with the app accessing your contacts, you can deny this permission in your iPhone settings. Go to Settings > Privac... ⇲
 
UI issue

Inconvenient call placement process

Fix: Familiarize yourself with the app's interface and features. Look for any shortcuts or quick-dial options that may streamline the call placem... ⇲
 
Updates issue

Limited free trial duration

Fix: Take full advantage of the free trial by planning your usage ahead of time. Schedule calls during the trial period to evaluate the service t... ⇲
 
Settings issue

Unclear premium number definitions

Fix: Consult the app's FAQ or help section for definitions and explanations of premium numbers. This can provide clarity on what constitutes a pr... ⇲
 
Privacy issue

No option to hide caller ID

Fix: Check the app settings for any options related to caller ID. Some apps have a feature to hide your number when making calls. OR If the ap... ⇲
 
Support issue

Lack of direct phone support

Fix: Utilize the in-app support feature for any urgent issues. Many apps have chat support that can provide immediate assistance. OR Check onl... ⇲
 
Notifications issue

Annoying email notifications

Fix: Go to the app settings and look for notification preferences. You can often customize or disable email notifications from there. OR If th... ⇲
 
Crashes issue

Rebtel freezes or crashes

Fix: Ensure your app is updated to the latest version. Go to the App Store, search for Rebtel, and check for updates. Updating can fix bugs that... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
97.0%

Bad experience
1.7%

Neutral
1.4%

~ from our NLP analysis of 104,367 combined software ratings.

 Switch to these Alternatives:
International Calling -Talk360
International Calling - Yolla
mytello: International calling
KeepCalling International
International Calling App:Telz
Talk Home : Calling App
Libon - Calls and Recharge
MobileVOIP international calls
BOSS Revolution: Calling App
WePhone: 2nd Phone &WiFi Calls

 Private Data Rebtel collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. World Credit $5: $7.99 World Credit $5 - Tier 8
  2. World Credit $10: $14.99 World Credit $10 - Tier 15
  3. World Credit $5: $6.99 World Credit $5 - Tier 7
  4. World Credit $10: $13.99 World Credit $10 - Tier 14
  5. World Credit $25: $35.99 World Credit $25 - Tier 36
  6. World Credit $50: $74.99 World Credit $50 - Tier 55
  7. World Credit 5: $8.99 World Credit 5 - Tier 9
  8. World Credit 8: $13.99 World Credit 8 - Tier 14
  9. World Credit £5: $9.99 World Credit £5 - Tier 10
  10. World Credit £7: $13.99 World Credit £7 - Tier 14